Uploaded July 2026 | Updated September 2026, 3 weeks ago
As Elevance Health worked to modernize care for millions of members, the company faced a challenge familiar across healthcare: siloed data that made it nearly impossible to deliver the coordinated, personalized experiences members needed.
Watch to see how Elevance Health used Salesforce and AWS to unify data sources into a single member profile, deploy AI agents that resolve requests end-to-end, and drive smarter, faster member engagement — all without incremental budget.
Learn more: salesforce.com/campaign/aws
#Salesforce #AgenticEnterprise #ElevantHealth #AIAgents
Subscribe to Salesforce’s YouTube Channel: bit.ly/SalesforceSubscribe
Learn more about Salesforce: salesforce.com
Twitter: twitter.com/salesforce
LinkedIn: linkedin.com/company/salesforce
Instagram: instagram.com/salesforce
Facebook: facebook.com/salesforce
About Salesforce:
Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more.
Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.
As Elevance Health worked to modernize care for millions of members, the company faced a challenge familiar across healthcare: siloed data that made it nearly impossible to deliver the coordinated, personalized experiences members needed.
Watch to see how Elevance Health used Salesforce and AWS to unify data sources into a single member profile, deploy AI agents that resolve requests end-to-end, and drive smarter, faster member engagement — all without incremental budget.
Learn more: salesforce.com/campaign/aws
#Salesforce #AgenticEnterprise #ElevantHealth #AIAgents
Subscribe to Salesforce’s YouTube Channel: bit.ly/SalesforceSubscribe
Learn more about Salesforce: salesforce.com
Twitter: twitter.com/salesforce
LinkedIn: linkedin.com/company/salesforce
Instagram: instagram.com/salesforce
Facebook: facebook.com/salesforce
About Salesforce:
Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more.
Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.
