The Great Courses | Don't Use These Words! | The Dark Side of Communication @TheGreatCourses | Uploaded February 2022 | Updated October 2024, 6 hours ago.
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Speaking and listening are skills, not abilities. In fact, when it comes to words to avoid, "should," "always" or "never," and "but" fit the bill better than those that get bleeped on television. Perk up your ears for a look at why we don't listen and how to do better today.
This video is episode four from the series How to Speak So That People Want to Listen, presented by Julian Treasure. Learn more about speaking and listening at: wondrium.com/YouTube
Table of Contents:
00:00 Why Don't We Listen?
05:41 The Impact of Media Sensationalism
09:13 Effect of Modern Society on Listening
14:15 Organizational Listening
15:30 The Four Leeches of Communication
20:44 Being Right and Miscommunication
23:03 What Is People Pleasing?
26:09 How "Fixing" Hampers Expression
28:10 The Seven Deadly Sins of Communication
31:40 Condemning, Negativity, and Complaining
35:56 Excuses, Exaggeration, and Dogmatism
41:13 The Agents of Miscommunication
45:11 Navigating Emotions and Noise in Communication
49:45 Time and Semantics
52:57 The Importance of Words
59:34 How Arguments Are Exacerbated
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Welcome to Wondrium on YouTube.
Here, you can enjoy a carefully curated selection of the history, science, and math videos you’ve come to know and love from brands like The Great Courses, and more.
If you’ve ever wanted to travel back in time, wondered about the science of life, wished for a better understanding of math, or dreamt of exploring the stars … then Wondrium will be your new favorite channel on YouTube!
If you decide you’d like to learn more about what you love, check out the full experience at wondrium.com/YouTube
There, you’ll find in-depth answers to everything you’ve ever wondered, with mind-blowing surprises along the way.
Your brain is going to love this place!
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You can also read thousands of articles from the smartest experts in their fields at The Great Courses Daily: wondriumdaily.com
And, of course, check us out on all of our social channels:
-Facebook: facebook.com/wondrium
-Twitter: twitter.com/wondrium
-Instagram: instagram.com/wondrium
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#CommunicationSkills #Listening #Speaking
Want to stream more content like this… and 1,000’s of courses, documentaries & more?
👉 👉 Start Your Free Trial of Wondrium tinyurl.com/mrx3vkd8 👈 👈
-------------------------------------------
Speaking and listening are skills, not abilities. In fact, when it comes to words to avoid, "should," "always" or "never," and "but" fit the bill better than those that get bleeped on television. Perk up your ears for a look at why we don't listen and how to do better today.
This video is episode four from the series How to Speak So That People Want to Listen, presented by Julian Treasure. Learn more about speaking and listening at: wondrium.com/YouTube
Table of Contents:
00:00 Why Don't We Listen?
05:41 The Impact of Media Sensationalism
09:13 Effect of Modern Society on Listening
14:15 Organizational Listening
15:30 The Four Leeches of Communication
20:44 Being Right and Miscommunication
23:03 What Is People Pleasing?
26:09 How "Fixing" Hampers Expression
28:10 The Seven Deadly Sins of Communication
31:40 Condemning, Negativity, and Complaining
35:56 Excuses, Exaggeration, and Dogmatism
41:13 The Agents of Miscommunication
45:11 Navigating Emotions and Noise in Communication
49:45 Time and Semantics
52:57 The Importance of Words
59:34 How Arguments Are Exacerbated
-------------------------------------------
Welcome to Wondrium on YouTube.
Here, you can enjoy a carefully curated selection of the history, science, and math videos you’ve come to know and love from brands like The Great Courses, and more.
If you’ve ever wanted to travel back in time, wondered about the science of life, wished for a better understanding of math, or dreamt of exploring the stars … then Wondrium will be your new favorite channel on YouTube!
If you decide you’d like to learn more about what you love, check out the full experience at wondrium.com/YouTube
There, you’ll find in-depth answers to everything you’ve ever wondered, with mind-blowing surprises along the way.
Your brain is going to love this place!
-------------------------------------------
You can also read thousands of articles from the smartest experts in their fields at The Great Courses Daily: wondriumdaily.com
And, of course, check us out on all of our social channels:
-Facebook: facebook.com/wondrium
-Twitter: twitter.com/wondrium
-Instagram: instagram.com/wondrium
-------------------------------------------
#CommunicationSkills #Listening #Speaking