Uploaded March 2026 | Updated September 2026, 1 hour ago

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"In Procurement, we’ve often been seen as the 'bad cops,' relishing our power tactics. But Tactical Empathy® changed the game. It’s not just about winning now; it’s about building long-term trust. I thought I understood it from books and podcasts, but this workshop revealed new insights and areas for improvement. For anyone in Procurement, this course is essential for elevating your skills and transforming your approach." : blackswanltd.com/contact
Stop losing and start WINNING. Negotiations can feel intimidating, but our methods make it easy. We rely on emotional intelligence and empathy to get the job done. Explore our content and find the best skills and strategies to ace negotiations. Head to our website to subscribe to our newsletter and attend one of our live events. See you there!

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About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.

Connect with The Black Swan Group
📨Website: blackswanltd.com
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Twitter: twitter.com/BlackSwanGrp
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Connect with Chris
Linkedin: linkedin.com/in/christophervoss
Instagram: instagram.com/thefbinegotiator/?hl=en

Grab a copy of #ChrisVoss book Never Split the Difference© today. Find it here: amzn.to/3dutw0L

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