Design and implementation of a real-time telephony AI receptionist @socallinuxexpo

Uploaded April 2026 | Updated September 2026, 1 week ago

Talk by Jeff LaCoursiere

socallinuxexpo.org/scale/23x/presentations/design-and-implementation-real-time-telephony-ai-receptionist

Disappointed by per-minute pricing and the risks of sending HIPAA data to public APIs, StratusTalk decided to build their own AI receptionist. By embedding the agent directly into their Asterisk/FreePBX offering, they gave it the same tools a human receptionist uses: call transfers, intercom, outbound dialing, and more. In this talk, Jeff will walk you through their design decisions, their Kubernetes-based solution, and show you live demos of it in action.

Design and implementation of a real-time telephony AI receptionist

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