Uploaded September 2022 | Updated September 2026, 2 weeks ago

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Breaking the news of a death can be particularly challenging for health and social care staff when circumstances require them to do it by telephone. This video aims to help professionals prepare for and undertake these conversations.

This video has been produced by NHS Education for Scotland’s Grief & Bereavement workstream for health and social care staff: for more information and resources please visit sad.scot.nhs.uk/.