Uploaded June 2024 | Updated September 2026, 2 weeks ago

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How does Google address incidents that affect Search results, like indexing problems or crawling issues? Join John, Lizzi, and Gary in this episode of Search off the Record as the team discusses internal processes Google uses to detect, investigate, and communicate these incidents to users and website owners.

Resources:
Episode transcript → https://goo.gle/sotr075-transcript
Google Search Status Dashboard → https://goo.gle/3Vcs9pi
Lifecycle of an issue → https://goo.gle/3KsgjCe
SRE Playbook's chapter on troubleshooting → https://goo.gle/3V9NPCj

Listen to more Search Off the Record → https://goo.gle/sotr-yt
Subscribe to Google Search Channel → https://goo.gle/SearchCentral

Search Off the Record is a podcast series that takes you behind the scenes of Google Search with the Search Relations team.

#SOTRpodcast

Speaker: John Mueller, Lizzi Sassman, Gary Illyes
Products Mentioned: Search Console - General