Uploaded June 2021 | Updated September 2026, 7 hours ago

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Join this panel discussion to hear from the founders of Savannah and Orbit, two popular Community CRMs, as well as CRM power users to learn how these tools can help community professionals.

In this episode, meet:
* Michael Hall, Community Manager, InfluxData
* Odysseas Lamtzidis, Developer Relations, Netdata
* Catherine Paganini, Head of Marketing & Community, Buoyant
* Patrick Woods, CEO, Orbit

as they discuss what community CRMs are, why every project should take a data-driven approach to community management, and how these tools have transformed the day-to-day work of project maintainers.

Community CRM Runbook (CNCF): https://staging--cncf-contribute.netlify.app/maintainers/community/crm-runbook/