Uploaded April 2026 | Updated September 2026, 3 weeks ago

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Learn how to clear a paper jam in tray 2-5 for the for the HP LaserJet Enterprise printer series.

Error codes for trays 2-5 are often indicated by the following error codes:
Tray 2: 13.B2.D2
Tray 3: 13.A3.A3, 13.A3.D3
Tray 4: 13.A4.A4, 13.A4.D4
Tray 5: 13.A5.A5, 13.A5.D5

This video applies to the following models:
HP LaserJet Enterprise 5501;
HP LaserJet Enterprise 5502;
HP LaserJet Enterprise X50352;
HP LaserJet Enterprise X50452;
HP LaserJet Enterprise MFP 5601;
HP LaserJet Enterprise MFP 5602;
HP LaserJet Enterprise MFP X52952;
HP LaserJet Enterprise MFP X53052;
HP LaserJet Enterprise 6500;
HP LaserJet Enterprise 6501;
HP LaserJet Enterprise X60257;
HP LaserJet Enterprise X60357;
HP LaserJet Enterprise MFP 6600;
HP LaserJet Enterprise MFP X62758.

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This video was produced by HP.
#HPSupport #ClearPaperJamForTrays2-5 #HPLaserJetEnterprisePrinter #HP
Clear a paper jam for trays 2-5 | HP LaserJet Enterprise printer series
youtu.be/xvp9lLCqsws