Uploaded April 2026 | Updated September 2026, 3 weeks ago

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Learn how to clear a paper jam in the document feeder for the HP LaserJet Enterprise printer series. Document feeder jams are often indicated by the error codes 31.13.01, 31.13.02, or 31.13.13.

This video applies to the following models:
HP LaserJet Enterprise MFP 5601;
HP LaserJet Enterprise MFP 5602;
HP LaserJet Enterprise MFP X52952;
HP LaserJet Enterprise MFP X53052;
HP LaserJet Enterprise MFP 6600;
HP LaserJet Enterprise MFP X62758

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#HPSupport #PaperJam #HPLaserJetEnterprise #HP
Clear a “31.13” paper jam | HP LaserJet Enterprise printer series
youtu.be/wmoPYFwEiqw