Uploaded March 2019 | Updated September 2026, 2 weeks ago
Make password recovery for your account easier by setting a security question and security answer. This will add an additional layer of security, allowing you to recover or change your account password by replying to an email and correctly answering your security question. The instructions in this video are for a web browser. This video was updated on March 14, 2019 with new instructions for the account management website. Check out this video to learn about setting your security question and answer on a PS4 system: youtu.be/staggYCbbkQ
Check out these videos to learn more about account security:
How do I secure my account? : youtube.com/watch?v=d6dwZ2dwTvM&list=PL0KZUj34U60vn_BULaoL5v_10ROdTU6Ql
How do I reset my password? : youtube.com/watch?v=y9iWszuFt3k&list=PL0KZUj34U60vn_BULaoL5v_10ROdTU6Ql
How do I set up 2-Step Verification on my account? : youtube.com/watch?v=f9CbLHQtktA&list=PL0KZUj34U60vn_BULaoL5v_10ROdTU6Ql
Manage your account at playstation.com/account
Make password recovery for your account easier by setting a security question and security answer. This will add an additional layer of security, allowing you to recover or change your account password by replying to an email and correctly answering your security question. The instructions in this video are for a web browser. This video was updated on March 14, 2019 with new instructions for the account management website. Check out this video to learn about setting your security question and answer on a PS4 system: youtu.be/staggYCbbkQ
Check out these videos to learn more about account security:
How do I secure my account? : youtube.com/watch?v=d6dwZ2dwTvM&list=PL0KZUj34U60vn_BULaoL5v_10ROdTU6Ql
How do I reset my password? : youtube.com/watch?v=y9iWszuFt3k&list=PL0KZUj34U60vn_BULaoL5v_10ROdTU6Ql
How do I set up 2-Step Verification on my account? : youtube.com/watch?v=f9CbLHQtktA&list=PL0KZUj34U60vn_BULaoL5v_10ROdTU6Ql
Manage your account at playstation.com/account
