Cameron Adams: How Canva Builds Products: Lessons Learned, What Works? What Flopped? | E1179  @20VC
Cameron Adams: How Canva Builds Products: Lessons Learned, What Works? What Flopped? | E1179  @20VC
20VC with Harry Stebbings | Cameron Adams: How Canva Builds Products: Lessons Learned, What Works? What Flopped? | E1179 @20VC | Uploaded July 2024 | Updated October 2024, 9 hours ago.
Cameron Adams is Chief Product Officer and co-founder of Canva where he is responsible for heading up the design and product teams. Since launching in 2013, Canva’s global community has grown to over 185 million monthly users in over 190 countries. In 2021, Canva was valued at $40 billion, following a $200m funding round. This saw it become one of the most valuable private software companies in the world. Prior to joining Canva, Cameron found himself working closely with Lars and Jens Rasmussen (co-founders of Google Maps) to realise the design vision for Google Wave.
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Timestamps:

(00:00) Intro
(03:56) How Luck & Skill Contribute to Success
(05:12) Balancing Speed & Quality
(06:46) The Secret to Fanatical User Engagement
(09:18) Mastering Simplicity in Product Design
(10:41) Challenges of Moving into the Enterprise
(11:21) Concerns About Unbundling into Specialized Products
(14:01) Biggest Product Change & User Adoption Spike
(14:44) Introduction of AI into Canva
(16:25) Navigating Product Roadmaps in an AI-Driven World
(18:58) Using Prompts to Gauge Product Expertise
(22:03) Does AI Drive Revenue or Just Improve Products?
(25:15) Using Smaller Countries for Feature Rollouts
(27:07) Change Management: Will Users Love or Hate It?
(30:15) Biggest Product Mistakes
(32:31) Structuring Effective Remote Product Reviews
(34:42) Balancing Infrastructure & New Features in Resource Allocation
(36:39) Lessons from Competing with Adobe in Product Marketing
(39:32) Quick-Fire Round
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In Today’s Episode with Cameron Adams:

1. From Accidental Joining to Most Valuable Private Company:
How did Cameron go from working on Google wave with Lars Rasmussen to co-founding Canva with Mel and Cliff?
What was the single closest near-death experience in the life of Canva?
Why did Canva fail as a social network? What did Cameron learn from that?

2. How to Create Users that Truly Love Your Products:
What have been Canva’s biggest lessons on what it takes to do world class onboarding?
What is Cameron biggest advice to founders on how to create moments of delight in your product?
Is simplicity always best in product? What, when made more complex, is better for the user?

3. Scaling Canva into the Enterprise:
What are the biggest product changes that are required to move into enterprise?
What does Cam know about moving up market that he wishes he had known when he started?
What are the biggest product and design mistakes founders make when making the transition from PLG to enterprise sales?

4. AI Changes Everything: More Money or Better Products Only
Who will win the foundation model layer landscape? What will it be in 10 years?
Will companies actually make more revenue from having AI in products or will it just create better products?
How does Canva’s implementation of AI in their products impact the margins of their products?
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Cameron Adams: How Canva Builds Products: Lessons Learned, What Works? What Flopped? | E1179 @20VC

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