Buy the Outcome, Not the Process @Mapdec
Buy the Outcome, Not the Process  @Mapdec
Uploaded February 2026 | Updated September 2026, 2 weeks ago
Is the traditional Gold Service model broken? As we look towards 2026, we are rethinking how bike shops should charge for their work. Join us on Skool.com here: skool.com/mapdec

In this video, we break down the 4 main pricing models—Menu, Hourly, Tiers, and Outcome—and explain why the most popular methods (like the "Gold/Silver/Bronze" tiers) often reward sloppy mechanics and cost riders more money.

We believe you should pay for a silent, safe bike (the Outcome), not just a list of ticked boxes (the Process).

⏱️ Timestamps:

0:00 The changing landscape of workshop pricing
00:50 Model 1: The "Menu" Price (Why it causes arguments)
02:38 Model 2: The Hourly Rate (The race to the bottom)
04:12 Model 3: The "Tiered" Tick List (Gold/Silver/Bronze)
06:28 Why Tiers reward fast, sloppy work
07:35 Model 4: The "Outcome" Promise (Mapdec's Choice)
10:15 The problem with Outcome Pricing: Trust
11:10 The Debate: Which model do you prefer?
Buy the Outcome, Not the ProcessMy 3 Hopes & Fears for Cycling in 2026 (The Industry is Broken) 😞Built to be Epic.  The 3T Extrema Italia with Vision TFE / TFA bars. Wow.I was challenged to talk about good value gear for a change.Mounting points for everything! The FiftyOne AssassinPerfect Mechanical Shifting: A Lost Art?Why I Throw Away My Tools (And Ban Copper Grease)Geometry always cuts through Marketing - Wilier Rave is a Road BikeInstalling vs. Fitting: Why Your Crank Still BindsPassion & pride, but is there any real quality here? - Wilier Filante SLThis Bike Frame Looks Like Magic!Bikes Painted in Europe, it is not going well
Mapdec Cycle Works |

Buy the Outcome, Not the Process

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