Uploaded July 2026 | Updated September 2026, 2 weeks ago
Proactive Care is a digital service that identifies potential maintenance requirements and technical issues in your connected BMW. When action is needed, BMW contacts you proactively and supports you throughout the service process.
Depending on vehicle compatibility and local availability, BMW Proactive Care includes:
• Early identification of service needs
• Classification of urgent and non-urgent issues
• Notifications via the My BMW App, in-car messages or via call
• Online appointment scheduling
• Advance workshop preparation
• Personalized service videos
• Digital invoicing and online payment options
0:00 What is Proactive Care?
0:23 How does Proactive Care work?
1:09 How can i use Proactive Care?
To use BMW Proactive Care, keep your BMW connected and ensure your personal and vehicle information is linked and up to date in the My BMW App.
Service availability:
Features and communication channels vary depending on the vehicle model, technical capabilities, ConnectedDrive services and market-specific conditions.
#BMW #BMW Service #ProactiveCare #RelaxWeCare
BMW iX3 50 xDrive. Mandatory information according to German law 'Pkw-EnVKV' based on WLTP: energy consumption combined: 18.1-15.1 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A; electric range: 673-805 km
Proactive Care is a digital service that identifies potential maintenance requirements and technical issues in your connected BMW. When action is needed, BMW contacts you proactively and supports you throughout the service process.
Depending on vehicle compatibility and local availability, BMW Proactive Care includes:
• Early identification of service needs
• Classification of urgent and non-urgent issues
• Notifications via the My BMW App, in-car messages or via call
• Online appointment scheduling
• Advance workshop preparation
• Personalized service videos
• Digital invoicing and online payment options
0:00 What is Proactive Care?
0:23 How does Proactive Care work?
1:09 How can i use Proactive Care?
To use BMW Proactive Care, keep your BMW connected and ensure your personal and vehicle information is linked and up to date in the My BMW App.
Service availability:
Features and communication channels vary depending on the vehicle model, technical capabilities, ConnectedDrive services and market-specific conditions.
#BMW #BMW Service #ProactiveCare #RelaxWeCare
BMW iX3 50 xDrive. Mandatory information according to German law 'Pkw-EnVKV' based on WLTP: energy consumption combined: 18.1-15.1 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A; electric range: 673-805 km
