Uploaded April 2026 | Updated September 2026, 2 weeks ago
BMW Accident Assistance connects eligible BMW customers directly with BMW support after an accident. Using in-vehicle communication and BMW ConnectedDrive technology, compatible vehicles may transmit relevant vehicle and location data to help assess the situation and coordinate the next steps.
What immediate support do you receive from BMW following an accident?
• Assistance from a BMW Service Partner
• Guidance on securing the accident scene
• Coordination of towing where eligible
• Support with replacement vehicle arrangements
• 24/7 support
Highlights:
0:00 What is Accident Assistance?
0:23 How does Accident Assistance work?
1:30 How can i get access to Accident Assistance?
For fast and seamless assistance, keep your personal and vehicle information linked and up to date in the My BMW App.
Service availability:
Availability, eligibility and scope of services vary depending on the vehicle model, technical capabilities, market and applicable conditions.
Learn more:
Contact your BMW Service Partner for current information about BMW Accident Assistance in your market.
Which BMW Service topic should we explain next? Let us know in the comments.
#BMW #BMWService #AccidentAssistance #ConnectedDrive #MyBMWApp #BMWServicePartner #MobilitySupport #ProactiveCare #RelaxWeCare
BMW iX3 50 xDrive: Mandatory information according to German law 'Pkw-EnVKV' based on WLTP: energy consumption combined: 17.9–15.1 kWh/100 km; WLTP CO₂ emissions combined: 0 g/km; CO₂ class: A; electric range: 678–805 km
BMW Accident Assistance connects eligible BMW customers directly with BMW support after an accident. Using in-vehicle communication and BMW ConnectedDrive technology, compatible vehicles may transmit relevant vehicle and location data to help assess the situation and coordinate the next steps.
What immediate support do you receive from BMW following an accident?
• Assistance from a BMW Service Partner
• Guidance on securing the accident scene
• Coordination of towing where eligible
• Support with replacement vehicle arrangements
• 24/7 support
Highlights:
0:00 What is Accident Assistance?
0:23 How does Accident Assistance work?
1:30 How can i get access to Accident Assistance?
For fast and seamless assistance, keep your personal and vehicle information linked and up to date in the My BMW App.
Service availability:
Availability, eligibility and scope of services vary depending on the vehicle model, technical capabilities, market and applicable conditions.
Learn more:
Contact your BMW Service Partner for current information about BMW Accident Assistance in your market.
Which BMW Service topic should we explain next? Let us know in the comments.
#BMW #BMWService #AccidentAssistance #ConnectedDrive #MyBMWApp #BMWServicePartner #MobilitySupport #ProactiveCare #RelaxWeCare
BMW iX3 50 xDrive: Mandatory information according to German law 'Pkw-EnVKV' based on WLTP: energy consumption combined: 17.9–15.1 kWh/100 km; WLTP CO₂ emissions combined: 0 g/km; CO₂ class: A; electric range: 678–805 km
