Social Media Examiner | Beyond Transactions: How to Build Lasting Client Partnerships @SocialMediaExaminer | Uploaded January 2024 | Updated October 2024, 5 hours ago.
Want to deliver extraordinary customer care that leads to client retention? Wondering how your approach to customer experience leads to tangible outcomes like increased sales, customer retention, and referrals? Discover practical ways to improve relationships with your clients.

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👁️‍🗨️ About Dan Gingiss
– Website dangingiss.com
– Email dan@dangingiss.com
– Book dangingiss.com/the-experience-maker-book
– Book dangingiss.com/winning-at-social-customer-care
– Facebook facebook.com/dangingiss
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– YouTube youtube.com/channel/UCRI4zj7QL2QGuF0xfiPQ9Dg

⏰ Timestamps
00:00 Intro
01:42 About Dan Gingiss
08:10 How to Give an Extraordinary Customer Experience
10:37 Three Steps to Become a More Customer Focused Agency
17:18 The Number One Challenge Agencies Face When Prioritizing Customer Experience
19:06 How to Integrate Customer Feedback to Enhance Customer Experience
22:10 How to Measure Customer Experience
28:47 How to Leverage AI to Improve Customer Experience
31:32 How to Shift Your Mindset to Customer Experience
37:47 How to Balance Your Creativity With Customer Needs

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