Uploaded July 2025 | Updated September 2026, 12 hours ago
If you wish to earn continuing education credit, please watch this video on Maddie's University: university.maddiesfund.org/products/behind-the-bark-what-foster-feedback-can-teach-any-program
Daisy Navin, Foster Programs Manager at LifeLine Animal Project, discusses how she solicited and used feedback from fosters to make improvements to one of the largest foster programs in the country.
When fosters speak up, we sometimes default to extremes: either it's just "one unhappy person," or it's a sign the whole program is broken beyond repair. But the truth about how fosters experience your program lives in the gaps between assumptions and reality. In this talk, we'll explore how LifeLine Animal Project developed, launched, and analyzed a foster experience survey to uncover hidden trends, validate unspoken concerns, and turn raw feedback into rapid, strategic improvements. Whether you lead a large shelter or a volunteer-based rescue program, the lessons behind the data can help you strengthen your foundation, one honest answer at a time.
Presenter:: Daisy Navin, Foster Programs Manager, LifeLine Animal Project
To access the resources from this call or to ask questions of our speaker, visit https://maddies.fund/FosterConnectionJuly2025
About Maddie's Monthly Foster Connection:
Join us on the first Thursday of every month to discuss successful foster innovations and programs, collaborate with others in the field, answer questions and talk through complex foster-related issues.
All recordings and resources shared during the webcast will also be available on Maddie's Pet Forum https://maddies.fund/monthlyfosterconnectionMPF
If you wish to earn continuing education credit, please watch this video on Maddie's University: university.maddiesfund.org/products/behind-the-bark-what-foster-feedback-can-teach-any-program
Daisy Navin, Foster Programs Manager at LifeLine Animal Project, discusses how she solicited and used feedback from fosters to make improvements to one of the largest foster programs in the country.
When fosters speak up, we sometimes default to extremes: either it's just "one unhappy person," or it's a sign the whole program is broken beyond repair. But the truth about how fosters experience your program lives in the gaps between assumptions and reality. In this talk, we'll explore how LifeLine Animal Project developed, launched, and analyzed a foster experience survey to uncover hidden trends, validate unspoken concerns, and turn raw feedback into rapid, strategic improvements. Whether you lead a large shelter or a volunteer-based rescue program, the lessons behind the data can help you strengthen your foundation, one honest answer at a time.
Presenter:: Daisy Navin, Foster Programs Manager, LifeLine Animal Project
To access the resources from this call or to ask questions of our speaker, visit https://maddies.fund/FosterConnectionJuly2025
About Maddie's Monthly Foster Connection:
Join us on the first Thursday of every month to discuss successful foster innovations and programs, collaborate with others in the field, answer questions and talk through complex foster-related issues.
All recordings and resources shared during the webcast will also be available on Maddie's Pet Forum https://maddies.fund/monthlyfosterconnectionMPF
