Uploaded November 2025 | Updated September 2026, 2 hours ago

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In this Tech Sketch explainer, I break down the three major tools you can use in the real world using an example of automating customer feedback using automation, LLMs, and AI agents.

You’ll learn:
🔸 When automation is the right choice
🔸 What types of generative tasks LLMs excel at
🔸 When your project would benefit from an agent—or combination of agents