Automated Sortation Solutions from a customer perspective: Doug Richman on damage reduction. @Eurosort
Automated Sortation Solutions from a customer perspective: Doug Richman on damage reduction. @Eurosort
Uploaded May 2025 | Updated September 2026, 1 hour ago
In this video Doug touches upon the impact of an automated sortation solution on damages. Specifically in sorting books this is critical as nobody likes a damaged book. At Hachette they were already quite satisfied with the low number of damages they had, but find out how automation helped them further reduce this.

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Automated Sortation Solutions from a customer perspective: Doug Richman on damage reduction.

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