Gamers Nexus | ASUS Scammed Us @GamersNexus | Uploaded May 2024 | Updated October 2024, 6 days ago.
Sponsor: YOU! Viewers make these independent investigations possible. Buy a limited CyberSkeleton shirt! store.gamersnexus.net/products/limited-edition-foil-cyberskeleton2-cotton-tshirt (uses a brilliant blue and gold foil)
Or consider grabbing one of our heavy-duty silicone soldering & project mats: store.gamersnexus.net/products/gn-project-soldering-mat
You can also find one of our PC building Modmats with reference wiring diagrams here: store.gamersnexus.net/products/large-modmat-gn15-anniversary
Or for some drinkware, get a copper-plated stainless steel mule mug with a thermal conductivity formula laser-etched in it! store.gamersnexus.net/products/gn-copper-plated-stainless-steel-mule-mug-thermal-conductivity-of-copper
Find our discussion with ASUS: youtube.com/watch?v=Z0ZoCYXmF0Q
Has ASUS scammed you? A lot of warranty rejections actually legally qualify as fraud. You can report it here: reportfraud.ftc.gov
Watch part 2: youtube.com/watch?v=I3DwhTc7Z4o
This undercover warranty investigation is a one-year follow-up from our series that investigated ASUS for motherboards incinerating AMD CPUs, at the end of which ASUS promised a number of improvements to its then-anti-consumer warranty processes. Spoiler alert: They're still anti-consumer. We sent our ASUS ROG Ally Z1 Extreme in for warranty repair for issues with the left joystick ("drift"). The device also had a broken microSD card. ASUS then pointed to the world's tiniest scratch and tried to charge us $200 for it under threat of sending back a disassembled device if we didn't pay within 5 days. It felt like extortion. If you're wondering whether ASUS is worth buying, the answer for anyone who values support should be "no."
We have now tested ASUS' motherboard and ROG Ally warranty and RMA processes. Both have been anti-consumer experiences.
Watch the Scumbag ASUS video that started this series: youtube.com/watch?v=cbGfc-JBxlY
Watch our legal correspondent and attorney comment on ASUS' warranty last year: youtube.com/watch?v=xJKzKbqxa0A
Watch our series on the Newegg saga here: youtube.com/watch?v=2fnXsmXzphI&list=PLsuVSmND84QtAQc1-VjA5gT5v6ugM1gdZ
Like our content? Please consider becoming our Patron to support us: patreon.com/gamersnexus
TIMESTAMPS
00:00 - Steve Loses It
01:57 - Evidence of Others
04:38 - Defective ROG Ally Details
06:22 - The Timeline (ASUS Warranty Investigation)
11:28 - Scumbags
19:26 - EVEN MORE SCAM CLAIMS
20:50 - Conclusion: Stop Buying ASUS if You Want Support
** Please like, comment, and subscribe for more! **
Links to Amazon and Newegg are typically monetized on our channel (affiliate links) and may return a commission of sales to us from the retailer. This is unrelated to the product manufacturer. Any advertisements or sponsorships are disclosed within the video ("this video is brought to you by") and above the fold in the description. We do not ever produce paid content or "sponsored content" (meaning that the content is our idea and is not funded externally aside from whatever ad placement is in the beginning) and we do not ever charge manufacturers for coverage.
Follow us in these locations for more gaming and hardware updates:
t: twitter.com/gamersnexus
f: facebook.com/gamersnexus
w: gamersnexus.net
Steve Burke: Host, Writing
Patrick Lathan: Host, Writing
Vitalii Makhnovets: Camera, Editing
Sponsor: YOU! Viewers make these independent investigations possible. Buy a limited CyberSkeleton shirt! store.gamersnexus.net/products/limited-edition-foil-cyberskeleton2-cotton-tshirt (uses a brilliant blue and gold foil)
Or consider grabbing one of our heavy-duty silicone soldering & project mats: store.gamersnexus.net/products/gn-project-soldering-mat
You can also find one of our PC building Modmats with reference wiring diagrams here: store.gamersnexus.net/products/large-modmat-gn15-anniversary
Or for some drinkware, get a copper-plated stainless steel mule mug with a thermal conductivity formula laser-etched in it! store.gamersnexus.net/products/gn-copper-plated-stainless-steel-mule-mug-thermal-conductivity-of-copper
Find our discussion with ASUS: youtube.com/watch?v=Z0ZoCYXmF0Q
Has ASUS scammed you? A lot of warranty rejections actually legally qualify as fraud. You can report it here: reportfraud.ftc.gov
Watch part 2: youtube.com/watch?v=I3DwhTc7Z4o
This undercover warranty investigation is a one-year follow-up from our series that investigated ASUS for motherboards incinerating AMD CPUs, at the end of which ASUS promised a number of improvements to its then-anti-consumer warranty processes. Spoiler alert: They're still anti-consumer. We sent our ASUS ROG Ally Z1 Extreme in for warranty repair for issues with the left joystick ("drift"). The device also had a broken microSD card. ASUS then pointed to the world's tiniest scratch and tried to charge us $200 for it under threat of sending back a disassembled device if we didn't pay within 5 days. It felt like extortion. If you're wondering whether ASUS is worth buying, the answer for anyone who values support should be "no."
We have now tested ASUS' motherboard and ROG Ally warranty and RMA processes. Both have been anti-consumer experiences.
Watch the Scumbag ASUS video that started this series: youtube.com/watch?v=cbGfc-JBxlY
Watch our legal correspondent and attorney comment on ASUS' warranty last year: youtube.com/watch?v=xJKzKbqxa0A
Watch our series on the Newegg saga here: youtube.com/watch?v=2fnXsmXzphI&list=PLsuVSmND84QtAQc1-VjA5gT5v6ugM1gdZ
Like our content? Please consider becoming our Patron to support us: patreon.com/gamersnexus
TIMESTAMPS
00:00 - Steve Loses It
01:57 - Evidence of Others
04:38 - Defective ROG Ally Details
06:22 - The Timeline (ASUS Warranty Investigation)
11:28 - Scumbags
19:26 - EVEN MORE SCAM CLAIMS
20:50 - Conclusion: Stop Buying ASUS if You Want Support
** Please like, comment, and subscribe for more! **
Links to Amazon and Newegg are typically monetized on our channel (affiliate links) and may return a commission of sales to us from the retailer. This is unrelated to the product manufacturer. Any advertisements or sponsorships are disclosed within the video ("this video is brought to you by") and above the fold in the description. We do not ever produce paid content or "sponsored content" (meaning that the content is our idea and is not funded externally aside from whatever ad placement is in the beginning) and we do not ever charge manufacturers for coverage.
Follow us in these locations for more gaming and hardware updates:
t: twitter.com/gamersnexus
f: facebook.com/gamersnexus
w: gamersnexus.net
Steve Burke: Host, Writing
Patrick Lathan: Host, Writing
Vitalii Makhnovets: Camera, Editing
![[Outdated - New Tests] Counter-Strike 2 CPU Benchmarks: E-Core Challenges & X3D Benefits](https://i.ytimg.com/vi/8mmeQ6DGIMY/hqdefault.jpg "[Outdated - New Tests] Counter-Strike 2 CPU Benchmarks: E-Core Challenges & X3D Benefits
Sponsor: Thermal Grizzly Kryosheets https://geni.us/53ArNb and Thermal Grizzly Hydronaut Paste (Amazon - https://geni.us/Fsray )
NEW BENCHMARKS! Find more tests with fps_max modified here! https://www.youtube.com/watch?v=aiqojNU-RBg
NOTE: Were running additional tests with a few console commands for further uncapping performance, but also will be trying some affinity options. Those will be published in a follow-up. This testing is accurate and representative to the performance when sticking to the in-game menu, but our viewers pointed-out a console command that will further boost performance of the very top-end CPUs on our charts (no impact to mid-range and below). We asked our community to vote on what to do. Learn more here! https://www.youtube.com/channel/UChIs72whgZI9w6d6FhwGGHA/community?lb=UgkxKOSDFhPIxr22RFeN6tnXToCKTqRTJCu7
This benchmark looks at Counter-Strike 2 CPU performance. Our #counterstrike CPU benchmarks faced struggles with constant game updates (although thats a good thing for the game itself), but one thing that remained consistent was high performance among AMDs Ryzen X3D CPUs, including the Ryzen 7 5800X3D and Ryzen 7 7800X3D CPUs. We also found that, although Intel overall scaled OK, the 13900K specifically had too much of a good thing with its E-cores. Disabling the E-cores dramatically improved frametime consistency, something that reflected in 1% and 0.1% lows.
Our Counter-Strike 2 GPU benchmarks: https://www.youtube.com/watch?v=edAVnclEEr8
Additional thoughts from our testing: https://www.youtube.com/watch?v=O87yzyfOfnY
The best way to support our work is through our store: https://store.gamersnexus.net/
Like our content? Please consider becoming our Patron to support us: http://www.patreon.com/gamersnexus
Title updated on 10/14/23 to include [Outdated - New Tests] as we have published a follow-up with more benchmarks, linked above.
RELATED PRODUCTS [Affiliate Links]
AMD R7 7800X3D on Amazon: https://geni.us/tVxgE
AMD Ryzen 7 5800X3D on Amazon: https://geni.us/8V8doYC
Intel i9-13900K on Amazon: https://geni.us/MArn4qf
Intel i5-13600KF on Amazon: https://geni.us/lyauYBd
AMD R5 7600 on Amazon: https://geni.us/sNMHx
Intel i7-13700K on Amazon: https://geni.us/kvBVxgW
TIMESTAMPS
00:00 - Counter-Strike 2 CPU Benchmarks
01:35 - Constant Updates, Bench Methods, & Challenges
04:00 - 1080p/Low CPU Benchmarks for CS2
06:31 - 1080p/Medium CPU Benchmarks in Counter-Strike
07:22 - Vulkan vs. DirectX 11 Benchmarks
08:03 - 13900K E-Core Problems & Hyperthreading
09:41 - Conclusion
** Please like, comment, and subscribe for more! **
Links to Amazon and Newegg are typically monetized on our channel (affiliate links) and may return a commission of sales to us from the retailer. This is unrelated to the product manufacturer. Any advertisements or sponsorships are disclosed within the video (this video is brought to you by) and above the fold in the description. We do not ever produce paid content or sponsored content (meaning that the content is our idea and is not funded externally aside from whatever ad placement is in the beginning) and we do not ever charge manufacturers for coverage.
Follow us in these locations for more gaming and hardware updates:
t: http://www.twitter.com/gamersnexus
f: http://www.facebook.com/gamersnexus
w: http://www.gamersnexus.net/
Host, Writing, Testing: Steve Burke
Testing: Mike Gaglione
Testing: Jeremy Clayton
Video: Vitalii Makhnovets")
