Uploaded August 2026 | Updated September 2026, 2 weeks ago
The “single-speed pool pump ban” gets repeated so often it starts to sound like settled law, but the real story is more interesting and a lot more useful if you own a pool or service them. We break down what the Department of Energy (DOE) pool pump regulations actually do, how the Weighted Energy Factor (WEF) works, and why the rule feels like a ban even when it isn’t written as a simple prohibition. The biggest shift is product availability: most manufacturers stopped making higher-horsepower single-speed pumps because they can’t hit the required energy efficiency levels.
We also dig into the part that doesn’t get talked about enough: programming. A variable speed pool pump can still run at full RPM, so the regulation alone doesn’t magically force lower energy use. The real savings come from smart run schedules that keep circulation steady at low speed, then step up only when you need more flow for a cleaner, spa jets, or water features. We share practical RPM ranges we use and explain why WEF-based savings assume lower-speed operation in the first place.
If your current 1.5 or 2 HP single-speed pump fails, we walk through your best replacement options without guesswork: replacing the whole pump with a modern VS model, swapping in a variable speed replacement motor on the existing wet end, and why downsizing to 1 HP can backfire when the pool was built for higher demand. We also touch on commercial pool exemptions, turnover requirements, and what “compliance” looks like in the real world.
If this helped clear up the confusion, subscribe, share the episode with a pool owner or pool pro, and leave a review so more people can find it. What pump are you running right now, and what’s your biggest question about upgrading to variable speed?
We tackle the myth that single-speed pool pumps are “banned” nationwide and explain what the DOE energy rules actually target through the WEF efficiency standard. We also get practical about replacement choices, VS pump programming, and why most homeowners save more by changing how the pump runs than by fighting for an old-style model.
• what DOE regulations really say versus what people assume
• how WEF energy efficiency ratings squeeze out most single-speed pumps above 1 HP
• why you can still buy some single-speed pumps and why big ones are getting scarce
• when a higher-horsepower single-speed might still be sold for water features
• why variable speed pumps can still waste power if programmed poorly
• realistic RPM ranges that balance turnover, cleaners, and lower electric bills
• why you should not downsize a 1.5 or 2 HP setup without understanding pool needs
• swap a VS motor onto an existing pump versus replacing the whole unit
• commercial pool turnover rules and why full-speed operation can still be required
• what to tell customers about longer run time with lower total energy cost
Join the pool guy coaching program. Learn more at Swimmipoollearning.com.
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Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: swimmingpoollearning.com
Watch on YouTube: youtube.com/@SPL
Podcast Site: the-pool-guy-podcast-show.onpodium.com
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Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits
The “single-speed pool pump ban” gets repeated so often it starts to sound like settled law, but the real story is more interesting and a lot more useful if you own a pool or service them. We break down what the Department of Energy (DOE) pool pump regulations actually do, how the Weighted Energy Factor (WEF) works, and why the rule feels like a ban even when it isn’t written as a simple prohibition. The biggest shift is product availability: most manufacturers stopped making higher-horsepower single-speed pumps because they can’t hit the required energy efficiency levels.
We also dig into the part that doesn’t get talked about enough: programming. A variable speed pool pump can still run at full RPM, so the regulation alone doesn’t magically force lower energy use. The real savings come from smart run schedules that keep circulation steady at low speed, then step up only when you need more flow for a cleaner, spa jets, or water features. We share practical RPM ranges we use and explain why WEF-based savings assume lower-speed operation in the first place.
If your current 1.5 or 2 HP single-speed pump fails, we walk through your best replacement options without guesswork: replacing the whole pump with a modern VS model, swapping in a variable speed replacement motor on the existing wet end, and why downsizing to 1 HP can backfire when the pool was built for higher demand. We also touch on commercial pool exemptions, turnover requirements, and what “compliance” looks like in the real world.
If this helped clear up the confusion, subscribe, share the episode with a pool owner or pool pro, and leave a review so more people can find it. What pump are you running right now, and what’s your biggest question about upgrading to variable speed?
We tackle the myth that single-speed pool pumps are “banned” nationwide and explain what the DOE energy rules actually target through the WEF efficiency standard. We also get practical about replacement choices, VS pump programming, and why most homeowners save more by changing how the pump runs than by fighting for an old-style model.
• what DOE regulations really say versus what people assume
• how WEF energy efficiency ratings squeeze out most single-speed pumps above 1 HP
• why you can still buy some single-speed pumps and why big ones are getting scarce
• when a higher-horsepower single-speed might still be sold for water features
• why variable speed pumps can still waste power if programmed poorly
• realistic RPM ranges that balance turnover, cleaners, and lower electric bills
• why you should not downsize a 1.5 or 2 HP setup without understanding pool needs
• swap a VS motor onto an existing pump versus replacing the whole unit
• commercial pool turnover rules and why full-speed operation can still be required
• what to tell customers about longer run time with lower total energy cost
Join the pool guy coaching program. Learn more at Swimmipoollearning.com.
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Support the Pool Guy Podcast Show Sponsors!
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getskimmer.com/poolguy
Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBA
Support the show (buzzsprout.com/110832/support)
Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: swimmingpoollearning.com
Watch on YouTube: youtube.com/@SPL
Podcast Site: the-pool-guy-podcast-show.onpodium.com
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits

![Rainbow Chlorinator Tips and Tricks: Maintenance Made Simple
One wrong move with a tablet chlorinator can leave you coughing, gagging, and wondering what just hit you. We break down the Pentair Rainbow Chlorinator from a pool service pro’s point of view, including the safety habits that matter most when you open the lid and discover trichlor tablets that never fully dissolved.
We talk through the two common setups you’ll see on equipment pads: the offline Pentair Rainbow 300 series with black tubing and the inline Rainbow 320 series plumbed into the return line. You’ll learn how each style behaves, why placement after the heater is non-negotiable, and how small issues like trapped air or residue under a screen can turn into poor chlorine output and nasty fumes. We also get very clear on the biggest chemical compatibility rule in pool maintenance: these feeders are for trichlor tablets only. Cal-hypo in a trichlor chlorinator, or mixing residue between them, can create a dangerous reaction.
From there, we go hands-on with the fixes that keep these units running for the long haul: the offline check valve elbow that clogs and stops flow (and why replacing it beats trying to clean it), the stuck lid caused by a swollen O-ring, and the tools and lube that make servicing safer and faster.
• why the Rainbow chlorinator is a practical choice for pool service work
• why trichlor tablets only and why cal-hypo can cause an explosion
• offline 300 series vs inline 320 series and what tends to fail on each
• correct chlorinator placement after the heater to prevent corrosion damage
• how to open the lid safely and avoid toxic fumes when tablets are undissolved
• the offline check valve elbow as the main clog point and the R172061 replacement
• how to purge air on inline units and clean the bottom screen
• stuck lid causes, swollen O-ring diagnosis, and the R172009 replacement
• using large channel locks and lube to remove and prevent seized lids
• black tubing brittleness, leak risk, and replacing both lines with R172023
• stocking a rebuild kit R172064 and other spares to avoid being stuck mid-route
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Support the show (https://www.buzzsprout.com/110832/support)
Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits Rainbow Chlorinator Tips and Tricks: Maintenance Made Simple](https://i.ytimg.com/vi/mjb4rCaMr34/mqdefault.jpg)
![Pool Service Knowledge Every Tech Should Know – Vol 3
A pool system can look “broken” when it really just needs a reset, and that one detail can save you a ton of time on a route. We break down a field-proven troubleshooting habit that fixes a surprising number of problems: shutting off power to automation and pumps, waiting, and bringing systems back up clean. We talk through why older automation like Jandy Aqualink can act stuck, how sub-breakers inside panels help, and what a longer hard reset can do for variable speed pump error codes. We also cover the sneaky breaker trip that doesn’t look tripped at all, plus the quick flip that can bring a “dead” motor back to life.
From there, we get practical about the stuff customers don’t always think about. Toys in the pool can stain surfaces, clog skimmers, kill suction, and slow circulation. We share what we’ve seen on real accounts, how to educate families without sounding preachy, and a simple safety message that helps customers take toy cleanup seriously, especially around small kids.
We also dig into liability habits that separate a casual route from a professional pool service business: always closing and checking gates, notifying customers when a latch is failing, and making parking choices that prevent expensive property damage. If you’ve ever dealt with muriatic acid drips, driveway stains, or chemical rings on pool decking, you’ll love the “dip method” for rinsing bottles and keeping residues off surfaces. If you want more pool maintenance tips, pool safety reminders, and pool service business systems, subscribe, share this with a pool pro friend, and leave a review so more techs can find it.
• power cycling automation panels and variable speed pumps to clear errors fast
• checking breakers that look on but are slightly tripped
• explaining how pool toys stain surfaces and block circulation
• skimming coins efficiently and why we keep them as a tip
• closing and verifying gates every time to prevent accidents and lawsuits
• alerting customers right away when a gate latch fails
• avoiding driveway parking to prevent acid stains, oil leaks, and damage
• using the dip method to rinse acid jugs and prevent decking rings
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Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
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Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
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Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits Pool Service Knowledge Every Tech Should Know – Vol 3](https://i.ytimg.com/vi/mn933E0E4C8/mqdefault.jpg)
![Bottom Feeder Cartridge: Dirt Gone in Minutes!
Manual vacuuming is one of those “just part of the job” tasks that quietly eats your day, especially when you’re chasing fine dust that keeps slipping through a vac bag. I’m revisiting a tool that’s been getting a lot of attention from pool service pros: the Bottom Feeder and Shrimp Cleaner cartridge filter adapter. After about three months of real use, I walk through what’s actually different this time, why the older cartridge-style attempts never became daily drivers, and what the new threaded halo design changes in the field.
We get into the real-world problem with vacuum bags and micron ratings: fine bags can clog fast, lose flow, and tear more easily, while standard bags let a lot of fine dirt pass right back into the pool. The cartridge assembly flips that script by capturing dirt down to roughly 10 to 20 microns while keeping strong water flow through the pleats. I also cover practical limits like how much dirt it can hold, what happens with leaf debris, and how to clean it quickly between stops so it stays efficient on a route.
Deciding between the Bottom Feeder and the Shrimp Cleaner, I share how the cartridge behaves on both, a simple battery positioning hack, and the option to expand filter area with the extension kit. I’ll also point you to where to buy the cartridge assembly and replacement cartridges.
• why new pool products get skepticism and how the older cartridge adapter fell short
• why vacuum bags struggle with fine dirt, low-micron wear, clogging, and suction drop-off
• how the threaded halo lets us switch between bag and cartridge in about 10 seconds
• how the cartridge performs on the Shrimp Cleaner versus the Bottom Feeder
• battery positioning hack to prevent interference with the cartridge
• realistic capacity for dirt and leaves plus when to switch back to a bag
• fast rinse-out cleaning method and the value of carrying spare cartridges
• compatible replacement cartridge models and the extension kit to expand filter area
• how the dirt stays inside the cartridge and why flow stays strong
• buying options an
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Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits Bottom Feeder Cartridge: Dirt Gone in Minutes!](https://i.ytimg.com/vi/nMxn92K0JZo/mqdefault.jpg)
![Cal Hypo Explained: The Good, The Bad & The Calcium
What if your “quick shock” could bleach a liner, stain a step, or even trigger an explosive reaction in your feeder? We take a hard, practical look at calcium hypochlorite—cal hypo—and share how pros use it for powerful oxidation without piling on cyanuric acid. From real-world dosing to regional water chemistry, we map the choices that keep your pool clean and your surfaces safe.
We start with clarity on strength: why 73 to 78 percent cal hypo nearly matches a gallon of 12.5 percent liquid chlorine by output, and when that field rule of thumb—one pound to one gallon—makes sense. Then we get into the must-know risks: never mix cal hypo with trichlor or dichlor, don’t drop it on vinyl or colored fiberglass, and watch for copper-driven black stains on plaster when oxidation hits metals. You’ll learn how much calcium cal hypo adds, why pH temporarily rises, and how to think about LSI and regional hardness whether you’re in Southern California’s high-calcium zones or softer-water parts of Florida and Texas.
Because cal hypo is unstabilized chlorine, we set clear CYA targets—50 to 70 ppm—to protect it from UV burn-off. We compare cal hypo tablets to trichlor tabs, explain why they’re not one-to-one replacements, and detail the flow and temperature realities that make tabs dissolve too fast in hot markets. You’ll hear practical tactics: when to feed through the skimmer during a long run cycle, how to place broken tabs on stubborn algae in pebble or on step corners, and when to stage 25 or 50 pound buckets at the pad for easy, consistent care without hauling heavy jugs.
• comparing cal hypo strength to 12.5 percent liquid chlorine
• why mixing with trichlor or dichlor is dangerous
• calcium increase, pH impact, and regional hardness
• safe application by surface: vinyl, fiberglass, plaster, pebble
• metals and black staining risk with strong oxidation
• unstabilized chlorine strategy and ideal CYA levels
• cal hypo tablets vs trichlor tablets, feeders, and heat effects
• pro tips for algae on steps and in pebble crevices
• stocking, staging buckets, and practical route use
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Support the show (https://www.buzzsprout.com/110832/support)
Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits Cal Hypo Explained: The Good, The Bad & The Calcium](https://i.ytimg.com/vi/nV2Q7rM9jBE/mqdefault.jpg)
![EPA vs. Sodium Bromide: The Real Story Part 1 of 2
The EPA’s sodium bromide relabeling decision didn’t just tweak a bottle panel, it pulled a familiar algae treatment tool out of the outdoor pool conversation overnight. We’re joined by Scott Hamilton, the CEO of United Chemical to explain what the EPA’s interim decision actually says, why “not for use in outdoor pools” now shows up on sodium bromide-based algaecides, and how that single change ripples through distribution when big suppliers decide they won’t stock the category at all.
From there, we get practical and technical. Scott walks us through worst-case outdoor testing designed to stress the chemistry: high pH, zero cyanuric acid (CYA), and heavy liquid chlorine dosing in above-ground pools. We talk bromate formation, why the EPA leans on conservative assumptions like 100% conversion, and what the real-world data shows instead, including the striking difference between treating a pool with active algae versus clean water. If you’ve ever wondered why timing matters, we dig into the “first hour” window where most bromate formation tends to occur and what actually drives the reaction.
We also zoom out to risk, regulation, and perception: how Prop 65 style warning logic shapes the conversation, how the EPA swim model estimates ingestion exposure over a lifetime, and the question every pool pro asks, why hot tubs still get a pass while outdoor pools don’t. Subscribe for part two, share this with a pool pro who’s navigating algae season, and leave a review with your take on the ruling.
We sit down with Scott Hamilton from United Chemical to unpack the EPA’s interim decision that forces sodium bromide products to remove outdoor pool use from their labels and triggers major supply chain fallout. We dig into bromate formation, what worst-case testing actually shows, and why the first hour after dosing becomes the key battleground in the chemistry debate.
• who the interim decision affects and why labels now read not for outdoor pools
• why Pool Corp and others stop carrying sodium bromide products
• how the EPA reaches decisions when it does not run its own controlled lab tests
• worst-case outdoor testing design using high pH, zero CYA, and heavy liquid chlorine
• what the data shows with algae present versus clean water
• why most bromate formation happens in the first hour
• how proprietary ingredients can suppress bromate formation
• how Prop 65 and linear risk models shape public perception
• why hot tubs get treated differently under the EPA exposure assumptions
Are you a pool service pro looking to take your business to the next level? Join the pool guy coaching program. Learn more at Swimmypoollearning.com. If youre interested in the coaching program that I offer, you can learn more at ProGuideCoaching.com.
Download the full Sodium Bromide Study:
https://drive.google.com/file/d/1X6-1uJJ7MZugeRDpch0tpop2vg0hjPR0/view?usp=sharing
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Support the show (https://www.buzzsprout.com/110832/support)
Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits EPA vs. Sodium Bromide: The Real Story Part 1 of 2](https://i.ytimg.com/vi/nWc1ey2XY_c/mqdefault.jpg)
![Pool Guy’s Guide to Choosing the RIGHT Pool Pole
A pool pole looks like a simple tool, until you’re hauling it across tight side yards, squeezing it into a mid-size truck bed, and holding it for most of your workday. We get specific about what to buy and why, based on real pool service conditions: how short it collapses, how far it truly reaches, how fast it extends, and whether it’s quiet enough for early-morning stops without waking neighbors or setting off every dog in the yard.
We walk through the practical differences between three-piece and two-piece telescopic pool poles, including why a three-piece can be the best fit when space is limited and backyards are compact. You’ll hear why the SkimLite Dually 9018 remains a dependable workhorse, how a little extra length can help you vacuum more of the pool from one side, and where bigger 24-foot options make sense for commercial accounts. We also dig into locking systems: cam locks that are quick and quiet but can wear, versus button-style poles like the SnapLite that click into place with consistent stops.
Then we compare standout choices like the Piranha Pro Line Power Pole PPLV8 and the move to carbon fiber pool poles for lighter weight and better control. We talk Primate and Ultimate Pool Tools HyperPole differences, what “feel” really means in your hands, and the unglamorous downside of carbon fiber: theft risk from the back of a truck, plus smart ways to secure or stash your pole. If you want a setup that matches your route and your budget, this will save you time, frustration, and money. Subscribe, share this with a pool pro friend, and leave a review. What pole are you using right now, and what do you like or hate about it?
We break down how to choose the right pool pole based on your truck, your routes, and the way you actually work day to day. We compare three-piece vs two-piece designs, button locks vs cam locks, and why carbon fiber can be a game changer if you plan for the cost and the theft risk.
• why a three-piece pole fits better in compact and mid-size truck beds
• maneuvering a shorter collapsed pole through tight side yards and crowded pool pads
• SkimLite Dually 9018 sizing, reach, and why extra length helps vacuuming
• SnapLite button pole feel vs cam lock speed and wear
• when a two-piece pole is faster and easier to manage
• Piranha Pro Line Power Pole PPLV8 as a premier two-piece option and why it’s loud
• carbon fiber poles from SkimLite, Primate, and Ultimate Pool Tools and how they differ
• Primate lever lock feel, grip upgrades, and size lineup
• HyperPole comparisons, sizing, and availability timing
• theft prevention, cable locks, and why we keep an aluminum backup pole
Learn more at swimmingpoollearning.com.
If youre looking for other podcasts, you just go to my website, swingprolearning.com.
And if youre interested in the coaching program that I offer, you can learn more at poolguidecoaching.com.
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Support the show (https://www.buzzsprout.com/110832/support)
Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
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Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits Pool Guy’s Guide to Choosing the RIGHT Pool Pole](https://i.ytimg.com/vi/nWv2Q8GheoM/mqdefault.jpg)
![Pool Service Retention Strategies That Actually Work
A cancellation can feel personal, but the real damage is mathematical: lost monthly recurring revenue, a broken pool route, and extra drive time that quietly drains profit. We dig into what actually makes pool service customers pull the plug, and it’s not the knee-jerk “they found someone cheaper” story most of us tell ourselves. Homeowners often tolerate bad pool maintenance longer than you’d expect, which means you usually have a window to recover service issues before they start shopping.
We also get into a sneaky, non-service reason you can lose a great account overnight: the house gets sold. If you can’t reach the buyer, your perfect weekly pool service can disappear at closing. We share practical, real-world ways to stay on the radar during escrow, from giving the seller a simple info packet for the new owner to leaving clear contact details near the pool timer or equipment pad so the buyer sees your name the first time they check the system.
Finally, we break down retention habits that consistently keep cancellations low: asking for the real reason when someone wants to quit, staying consistent with service day and time, using clear communication (including pool routing apps that send visit notifications), and being transparent about problems and price increases. If you want a stronger pool service business, better customer retention, and a route that stays full, listen through to the end, then subscribe, share this with a pool pro friend, and leave a review so more techs can find it.
Customer cancellations sting because they punch a hole in our revenue and our route, but most losses are preventable when we understand what actually drives homeowners to switch. We break down the real reasons pool service customers leave and the habits that keep retention high even when prices rise and life changes hit.
• homeowners often tolerate bad pool conditions longer than we expect
• cancellations create lost annual revenue plus inefficient gaps in a pool route
• home sales quietly cancel great accounts when we cannot reach the buyer
• proactive steps to recapture new owners using packets and equipment-pad contact info
• why price is rarely the true reason clients leave according to industry survey insights
• common cancellation triggers like poor communication and inconsistent service days
• how to respond when customers cut budgets or try DIY pool maintenance
• offering tiered service instead of discounting to protect profit
• asking the reason for cancellation to save accounts with simple fixes
• retention pillars like transparency, consistency, and swim-ready results
Join the pool guy coaching program. Learn more at swimmingpoollearning.com. If youre interested in the coaching program, you can learn more at poolguycoaching.com.
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Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits Pool Service Retention Strategies That Actually Work](https://i.ytimg.com/vi/o2R5XAeSORM/mqdefault.jpg)
![Why Getting Paid Is Half the Job in Pool Service
Cash flow shouldn’t depend on crossed fingers and polite reminders. We break down a practical system any pool service pro can use to get paid on time, reduce risk on green‑to‑clean jobs and equipment installs, and avoid the legal and reputation traps that sink small businesses. From the exact language to put in a one‑page service agreement to the moment you pause service on a delinquent account, you’ll hear a straightforward playbook you can apply today.
We dig into the limits of liens, why small claims can still leave you empty‑handed, and how aggressive collections can backfire with damaging reviews. Instead, we focus on prevention: deposits of 30–50% for installs and cleanups, card on file with clear authorization, and fast invoicing that closes the loop while goodwill is highest. You’ll learn why removing unpaid equipment can be illegal, how to negotiate partial payments without losing leverage, and where payment platforms differ on chargeback protection. Real‑world stories highlight the risks—stalled payments, reversed charges, and vanished pumps—and the simple policies that stop them.
Most importantly, we show how to read red flags before you start: properties in distress, unclear payers, landlords who won’t meet, and clients who can’t fund a deposit. With firm boundaries and consistent follow‑through, you protect your calendar, your margins, and your brand. If you’re ready to turn “I’ll pay soon” into predictable revenue, hit play, steal the templates, and get your time back. Subscribe, share with a fellow pro who needs stronger policies, and leave a review to tell us the payment rule you swear by.
• setting clear payment terms and a hard pause date
• why liens and small claims rarely return cash
• protecting online reputation while collecting
• using deposits of 30–50% to cover costs
• avoiding illegal removal of installed equipment
• choosing secure payment tools and fast invoicing
• reading red flags and trusting gut checks
• negotiating partial payments without losing leverage
Learn more at swimmingpool
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Support the show (https://www.buzzsprout.com/110832/support)
Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits Why Getting Paid Is Half the Job in Pool Service](https://i.ytimg.com/vi/o88AR5l3Qzc/mqdefault.jpg)
![Microns & PPM: The Invisible World Inside Your Pool
Ever wonder why your pool still looks hazy even after a long vacuum session? We unpack the tiny measurements that control big results: microns, which decide what your filter or cleaner can actually catch, and parts per million, which reveals how little chemical is truly in the water. With clear examples and real‑world comparisons, we connect the dots between filtration performance and precise dosing, so you can stop guessing and start dialing in clarity.
We break down filtration by what it really removes. Sand typically captures 25–30 microns, cartridge around 10–20, and DE as fine as 1–3. That matters because the human eye only sees down to roughly 35 microns, so much of what irritates owners is invisible unless your equipment can trap it. You’ll hear practical guidance on vacuum system bags (60 vs 200 microns), why pollen and algae dust pass through the wrong bag, and how robotic canisters vary—from Polaris “ultra fine” ranges to Dolphin fine filters reaching about 20 microns. We also spotlight a cartridge‑equipped vacuum solution that filters to 10–20 microns, a real upgrade for routes with silt, DE dust, and heavy pollen.
Then we translate PPM into plain language. One PPM is like one minute in two years: tiny. We show why five PPM of chlorine is not a chemical bath in 15,000 gallons, and how low pH—not chlorine—often causes irritation. You’ll learn why the industry anchors dosing to 10,000 gallons, how 8.34 pounds per gallon of water drives the math, and how this standard turns messy calculations into simple rules of thumb. We share easy dosing examples for alkalinity and stabilizer, and point you to calculators that tailor doses to any pool size without mental gymnastics.
• what a micron is and why it matters
• human eye limits vs filter capture
• sand, cartridge, and DE micron ranges
• vacuum bags for leaves vs fine debris
• robot canisters compared for fine capture
• when to use suction, pressure, or robots
• bottom feeder cartridge option for dust
• what PPM means in real pool doses
• why 10,000 gallons standard
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Support the show (https://www.buzzsprout.com/110832/support)
Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits Microns & PPM: The Invisible World Inside Your Pool](https://i.ytimg.com/vi/oaPOP9GRI4k/mqdefault.jpg)
![When the Pool Route Falls Apart
Bad days on the route don’t send a calendar invite; they just show up. We’re pulling back the curtain on the moments that derail a service day and the practical systems that stop them from turning into disasters. From a pool left in spa mode for a week to a heater cranked to 95 after a party, we break down why these problems hit so hard and how to build an insurance plan that keeps water clear and clients happy.
We walk through a party-proof prep plan that actually works: how to raise free chlorine without irritating swimmers, when to use non-chlorine shock, and why borates, enzymes, phosphate control, and PoolRX-style solutions buy you precious time when circulation lapses. You’ll hear how utility gas alerts help catch a forgotten heater before it nukes the bill, and the one-minute tutorial every client needs so a quiet variable speed pump doesn’t stay off all week. We also get honest about the mistakes we make when routines break, and the simple habit shifts—like using timeout mode instead of service mode and running a final pad check—that prevent callbacks and keep the day on schedule.
Out on the road, the truck matters as much as your test kit. We share hard-won lessons on dead starters, weak batteries, and why a AAA membership with on-the-spot replacements protects your route margins. And yes, we tackle the spike of panic when a client’s dog slips the gate, with calm, humane tactics and a pocket treat strategy that turns chaos into control. If you run pools for a living, this is the field guide to staying ahead of algae, automation surprises, and backyard curveballs—without losing time, money, or your cool.
• traffic delays and planning buffers
• pools left in spa mode and algae risk
• chlorine enhancers as insurance
• party prep with shock and dosing kits
• heaters left on and utility alerts
• variable speed pumps stopped by clients
• avoiding service mode and using timeout
• route vehicle failures and AAA strategy
• routines to prevent chemical misses
• gate discipline and handling escaping dogs
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Support the Pool Guy Podcast Show Sponsors!
HASA
https://bit.ly/HASA
The Bottom Feeder. Save $100 with Code: DVB100
https://store.thebottomfeeder.com/
Try Skimmer FREE for 30 days:
https://getskimmer.com/poolguy
Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching: https://bit.ly/40wFE6y
Support the show (https://www.buzzsprout.com/110832/support)
Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits When the Pool Route Falls Apart](https://i.ytimg.com/vi/p6Mpl9cfQhk/mqdefault.jpg)