Amazon News | Amazon delivery innovations unveiled 👀 @AmazonNews | Uploaded November 2023 | Updated October 2024, 1 week ago.
Whoa! 🤯 Exciting updates are happening within our operations and delivery experience.
These cutting-edge innovations will help us better deliver for customers, support employees, and give back to communities around the world.
1. Reveal of the new MK30 delivery drone
At last year’s Delivering the Future event, we announced the prototype of our latest drone design, the MK30. This year, we revealed a first look at the MK30, which will launch in 2024. The MK30 also has new custom-designed propellers that reduce perceived noise by almost half, is lighter and smaller, and has enhanced capabilities compared to our current MK27 model. It can fly twice as far, allowing us to serve more customers in more locations, and it can operate in more diverse weather conditions, like light rain.
2. Drone deliveries expand in the U.S. and internationally
Prime Air also announced the upcoming launch of drone deliveries in a third U.S. state and international expansion into Italy and the UK by the end of 2024. Moving forward, we’ll be integrating drones into the Amazon delivery network. In the U.S., our new drone delivery operations will operate out of some of our Same-Day Delivery sites. These sites offer a selection of products that are well aligned with things customers want and need fast, and what drones can safely deliver.
3. Amazon Pharmacy and Prime Air team up to deliver medications by drone
We announced a new delivery option for customers with the launch of drone delivery of medications from Amazon Pharmacy. Eligible customers in College Station, Texas, can now get their medications delivered to their homes via drone within 60 minutes of their order with Amazon Pharmacy, and will have access to 500+ common medications.
4. Amazon teams with MIT and Ipsos to understand how robots can work better for employees
Our employees are the cornerstone of how we deliver great customer experiences, and we are always looking how best to innovate for them and improve our workplace. Advanced technology, like robotics, creates a safer workplace, and these innovations can also help ease employee workloads. We are collaborating with Massachusetts Institute of Technology (MIT) and Ipsos to further assess how automation is impacting the work our employees do and how we can support their careers as new technologies emerge.
5. New robotic systems will help employees deliver for customers
We announced some of our latest robotics innovations that reduce repetitive motions and make fulfilling customer orders easier for our employees. Thanks to new technologies, like Sequoia, we will be able to identify and store inventory we receive at our sites up to 75% faster than we can today, to the benefit of both sellers and customers.
6. Using computer vision and AI to improve fleet maintenance
When it comes to using technology for safety, we think about our fulfillment centers and beyond. We unveiled Automated Vehicle Inspection (AVI), a new AI-powered technology that helps Delivery Service Partners (DSPs) maintain their fleet and saves drivers time by automating part of the post-trip inspection process. Launched in partnership with tech startup UVeye, AVI will be rolled out at Amazon delivery stations in Canada, Germany, the UK, and the U.S.
7. Expanding our disaster capabilities to more quickly help communities
We mobilize the same logistics infrastructure, vast inventory, and technology that we use to serve our customers to help communities impacted by natural disasters and humanitarian crises. That’s why we’ve launched Disaster Relief Hubs around the world. These hubs are dedicated spaces within Amazon’s global logistics network to store and quickly pack and deliver items that are most needed following natural disasters and other emergencies. This fall, we announced two new sites to continue expanding Amazon’s global disaster relief network, so we can be closer to where emergencies take place:
New Disaster Relief Hub in Melbourne, Australia. This brings us to a total of six relief hubs in the country, where Amazon has already responded to wildfires and flooding.
New Disaster Relief Hub in Japan. This site opened in September, and it’s the second of these facilities in the country.
8. Continuing our progress toward more sustainable delivery
We’ve hit an exciting milestone in our work to decarbonize our last mile fleet and now have more than 10,000 electric vehicles from Rivian across the U.S. And we’re looking to transform our fulfillment operations to become more sustainable.
Whoa! 🤯 Exciting updates are happening within our operations and delivery experience.
These cutting-edge innovations will help us better deliver for customers, support employees, and give back to communities around the world.
1. Reveal of the new MK30 delivery drone
At last year’s Delivering the Future event, we announced the prototype of our latest drone design, the MK30. This year, we revealed a first look at the MK30, which will launch in 2024. The MK30 also has new custom-designed propellers that reduce perceived noise by almost half, is lighter and smaller, and has enhanced capabilities compared to our current MK27 model. It can fly twice as far, allowing us to serve more customers in more locations, and it can operate in more diverse weather conditions, like light rain.
2. Drone deliveries expand in the U.S. and internationally
Prime Air also announced the upcoming launch of drone deliveries in a third U.S. state and international expansion into Italy and the UK by the end of 2024. Moving forward, we’ll be integrating drones into the Amazon delivery network. In the U.S., our new drone delivery operations will operate out of some of our Same-Day Delivery sites. These sites offer a selection of products that are well aligned with things customers want and need fast, and what drones can safely deliver.
3. Amazon Pharmacy and Prime Air team up to deliver medications by drone
We announced a new delivery option for customers with the launch of drone delivery of medications from Amazon Pharmacy. Eligible customers in College Station, Texas, can now get their medications delivered to their homes via drone within 60 minutes of their order with Amazon Pharmacy, and will have access to 500+ common medications.
4. Amazon teams with MIT and Ipsos to understand how robots can work better for employees
Our employees are the cornerstone of how we deliver great customer experiences, and we are always looking how best to innovate for them and improve our workplace. Advanced technology, like robotics, creates a safer workplace, and these innovations can also help ease employee workloads. We are collaborating with Massachusetts Institute of Technology (MIT) and Ipsos to further assess how automation is impacting the work our employees do and how we can support their careers as new technologies emerge.
5. New robotic systems will help employees deliver for customers
We announced some of our latest robotics innovations that reduce repetitive motions and make fulfilling customer orders easier for our employees. Thanks to new technologies, like Sequoia, we will be able to identify and store inventory we receive at our sites up to 75% faster than we can today, to the benefit of both sellers and customers.
6. Using computer vision and AI to improve fleet maintenance
When it comes to using technology for safety, we think about our fulfillment centers and beyond. We unveiled Automated Vehicle Inspection (AVI), a new AI-powered technology that helps Delivery Service Partners (DSPs) maintain their fleet and saves drivers time by automating part of the post-trip inspection process. Launched in partnership with tech startup UVeye, AVI will be rolled out at Amazon delivery stations in Canada, Germany, the UK, and the U.S.
7. Expanding our disaster capabilities to more quickly help communities
We mobilize the same logistics infrastructure, vast inventory, and technology that we use to serve our customers to help communities impacted by natural disasters and humanitarian crises. That’s why we’ve launched Disaster Relief Hubs around the world. These hubs are dedicated spaces within Amazon’s global logistics network to store and quickly pack and deliver items that are most needed following natural disasters and other emergencies. This fall, we announced two new sites to continue expanding Amazon’s global disaster relief network, so we can be closer to where emergencies take place:
New Disaster Relief Hub in Melbourne, Australia. This brings us to a total of six relief hubs in the country, where Amazon has already responded to wildfires and flooding.
New Disaster Relief Hub in Japan. This site opened in September, and it’s the second of these facilities in the country.
8. Continuing our progress toward more sustainable delivery
We’ve hit an exciting milestone in our work to decarbonize our last mile fleet and now have more than 10,000 electric vehicles from Rivian across the U.S. And we’re looking to transform our fulfillment operations to become more sustainable.
