AMA: Windows update and driver management @WindowsAtWork
AMA: Windows update and driver management  @WindowsAtWork
Uploaded July 2025 | Updated September 2026, 1 hour ago
Post your questions now at https://aka.ms/AMA/WindowsUpdates on the Microsoft Tech Community!

Get the tips and insights you need to manage Windows updates and drivers with ease. This session is designed to answer your questions about unified update management in Microsoft Intune, Windows Autopatch, hotpatch updates, and more. Need help understanding which policies to set—and which to avoid? Curious about moving from Windows 11, version 24H2 to version 25H2 later this year via an enablement package? Looking for more automation and less end user disruption? Come Ask Microsoft Anything (AMA)!

This session is part of the Tech Community Live: Windows Edition. Visit https://aka.ms/TCL/Windows for the full agenda.

0:00 – Panelist Introductions

1:48 - Question – How do we patch devices that are on all day everyday but can only be patched and restarted during the weekends? And if it misses the update&restart during that weekend, to try again the next weekend. Basically, not patch and restart during weekdays at all. Is that even possible with WUfB/Autopatch?

3:08 - Question - What are your favorite feature areas within Autopatch?

6:45 - Question – What types of controls do we maintain with Autopatch?

9:58 - Question – In Intune how can we pause a single Windows Update? At the moment it seems we can only pause ALL updates or NONE?

11:58 - Question – Will autopatch ever allow user scoping/assignment as opposed to devices? For some of our rings, especially the first groups.. there are hundreds of app owners associated to catch any issues. For now, we are just using the old wufb way of deploying and configuring update rings and assign to user groups based on roles.

12:51 - Question – What’s new with hotpatching?

14:18 - Question – Are there any additional cost for Hotpatch updates or is it included if they have Intune licenses?

15:56 - Question - Can you share more details about Autopatch licenses?

16:36 - Question - Is there a possibility to automatically enroll the new device in an update ring if you change the device for a user?

17:59 - Question – Any chance that hotpatch will support ARM64 with CHPE still enabled to avoid perf and app compat issues that may be introduced as a result of disabling CHPE?

19:18 - Question – Can we please move the installation of drivers in windows to a pre or post user phase (during boot up, or shutdown) to avoid issues driver installs cause while the user is in session such as audio and video interruptions.

20:33 - Feedback – Currently, it's difficult to identify and differentiate between Out-of-Band (OOB) updates when using the Expedite installation of quality updates feature in Intune. To improve clarity and avoid confusion, is it possible to display the corresponding Knowledge Base (KB) numbers alongside each update in the dropdown menu?

22:29 - Question – What is the best case scenario and how should the setup be done for driver management? Best practices to share? Key issues you noticed with customers?

27:58 - Question – One of our customers has read about checkpoint cumulative updates – can someone please explain what a checkpoint cumulative update does?
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Windows At Work |

AMA: Windows update and driver management

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