AI’s Identity Crisis: What CTOs Must Do to Lead Change | Floating Points EP 01 Bhawna Singh @windsurf
AI’s Identity Crisis: What CTOs Must Do to Lead Change | Floating Points EP 01 Bhawna Singh  @windsurf
Uploaded August 2024 | Updated September 2026, 3 days ago
Over 56% of US enterprises have cited inaccuracies around AI-based identity verification as a massive risk.

What’s scarier? 

Only 32% of companies have systems in place to mitigate these discrepancies.

On this episode of Floating Points, we’re joined by Bhawna Singh, CTO of Okta Customer Identity Cloud, who has scaled systems from 0 to 100M MAUs, and is a respected leader at the intersection of AI, identity, and privacy. 

We deep dive into Bhawna’s priorities at Okta, what convinced her that the paradigm shift to Generative AI is real, and the unexplored applications of AI that keep her up at night.

Connect with us here: 

1. Bhawna Singh– linkedin.com/in/bhawnasingh

2. Anshul Ramachandran– linkedin.com/in/anshul-ramachandran

3. Jeff Wang– linkedin.com/in/jefflinwang

4. Codeium– linkedin.com/company/codeiumdev

Chapters:
00:00:00 Trailer
00:00:30 Bhawna Singh’s Introduction
00:04:02 Generative AI is Reshaping Every Industry
00:08:23 How is Okta Navigating AI?
00:14:40 Trusting AI with Identity—Is It Safe?
00:16:03 Identity Will Serve as the Foundation of Every Product
00:18:17 Why Security Is Always a Work in Progress
00:20:18 Key Steps to Becoming a Successful Tech Leader
00:23:15 Making AI Developer-Friendly
00:24:54 Redefining the CTO’s Role
00:27:47 A Breakdown of Recent AI News
00:30:18 How Startups Can Stand Out
00:32:42 Will AI Replace Jobs at Okta?
00:34:58 Balancing AI Hype with Reality
00:36:38 When AI Gets Things Wrong
00:37:51 Exploring New Avenues for AI
00:38:24 Adapting to AI is Indispensable
00:38:45 Bhawna’s Favorite AI Thought Leaders
00:39:29 How Does Bhawna Stay Updated on AI?
00:39:58 One Word to Describe AI Today
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AI’s Identity Crisis: What CTOs Must Do to Lead Change | Floating Points EP 01 Bhawna Singh

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