Uploaded March 2025 | Updated September 2026, 2 weeks ago

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Artificial Intelligence (AI) is revolutionizing the hospitality industry, enhancing guest experiences, streamlining operations, and driving efficiency. From personalized recommendations and automated customer service to demand forecasting and dynamic pricing, AI presents immense opportunities for businesses to stay competitive.
This presentation explores the role of generative AI and pre-trained models in hospitality, their potential to transform service delivery, and the challenges businesses face in adoption. We will discuss the limitations of out-of-the-box AI solutions and highlight the importance of integrating business-specific data to maximize AI’s impact. Additionally, we will look ahead at the future of AI in hospitality, focusing on personalized guest experiences.
Join us to uncover how AI will continue to evolve, shaping the future of hospitality with smarter, more intuitive customer interactions.

Veranstaltet von:
Dharma

Speaker:
Kyuhyun Choi - CTO bei Dharma