Uploaded August 2026 | Updated September 2026, 3 days ago

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AI agents have the potential to transform how organisations operate – but they can also expose the weaknesses hidden within existing workflows.

When responsibilities are unclear, processes are duplicated or approvals create unnecessary delays, adding AI will not automatically solve the problem. Agentic AI works best when it is connected to carefully designed workflows and given a clear role in moving work forwards.

In this video, I explain why business leaders should look beyond simply giving tasks to AI. The real opportunity is to redesign workflows, remove inefficiencies and identify where AI agents can create meaningful value.

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