20 minutes to 2 minutes: How Home Depot automated incident responses with OpenTelemetry @googlecloudtech
20 minutes to 2 minutes: How Home Depot automated incident responses with OpenTelemetry  @googlecloudtech
Uploaded July 2026 | Updated September 2026, 2 weeks ago
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Discover how Home Depot slashed their incident response times from 20 minutes to under 2 minutes using AIOps on Google Cloud. In this interview, Google Cloud Product Manager Allison Park sits down with Ashish and Chuma from Home Depot’s reliability engineering team.

Learn how they use Google Cloud Managed Service for Prometheus (GMP) and OpenTelemetry to establish consistent data labeling and high-cardinality log correlation. See how Gemini models act as an SRE "pair programmer"—providing deep context alerting, root-cause analysis (RCA), and automated troubleshooting.

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Speakers: Allison Park, Ashish Kumar, Chuma Chuma-obi
Products Mentioned: Google Cloud, OpenTelemetry, Google Cloud Managed Service for Prometheus, Gemini
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20 minutes to 2 minutes: How Home Depot automated incident responses with OpenTelemetry

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