SalesforceIn this Dreamtalk, Kevin Kelly, the founding executive editor of Wired magazine, and a former editor/publisher of the Whole Earth Review and author of the New York Times bestseller " The Inevitable" will talk about how social networks are a force for good and the twelve technological forces that will shape the next thirty years.
About Salesforce: Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
Artificial Intelligence or Artificial Aliens? - Dreamforce 16 with Kevin Kelly | SalesforceSalesforce2016-11-19 | In this Dreamtalk, Kevin Kelly, the founding executive editor of Wired magazine, and a former editor/publisher of the Whole Earth Review and author of the New York Times bestseller " The Inevitable" will talk about how social networks are a force for good and the twelve technological forces that will shape the next thirty years.
About Salesforce: Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.Introducing Retail Cloud with Modern POS | SalesforceSalesforce2024-10-17 | Introducing Retail Cloud with Modern POS; the only cloud-native POS built on the #1 AI CRM that brings both online and in-store shopping experiences together. Learn More: sforce.co/4h1HTpk
Unlock a unified commerce platform — and elevate the shopping experience for your customers — from check-in to check out with Retail Cloud retail software. Recreate the personalization of online shopping in-store. Unite transactions from anywhere with an intelligent cloud-based POS. Arm associates with mobile, real-time inventory and shopper data. And maximize every sale with built-in AI.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.How Is Saks Using AI Agents? | Salesforce CIO Corner | EP3Salesforce2024-10-17 | How Is Saks Using AI Agents?
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Reinventing Cloud Compute for GPUs feat. Vipul Ved Prakash (Together AI) | SalesforceSalesforce2024-10-16 | Join Clara Shih and Vipul Ved Prakash, founder of Together AI, to discuss how his startup is challenging major cloud providers with GPU-specific offerings optimized for AI workloads. He shares insights on the future of AI infrastructure, the importance of open source models, and how companies can leverage AI as a strategic asset while considering ethical implications.
Everyone seems to be rushing into AI and asking questions later. We’ll give you the info you need to get this right: bit.ly/4dPtWYo
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Introducing Net Zero Cloud: An ESG Platform | SalesforceSalesforce2024-10-15 | Net Zero Cloud is ESG software that helps you lead with trust to create a better future for everyone. Automate ESG reporting with trusted AI, use real insight to save costs, and empower employees to spend less time finding data and more time finding solutions.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.How To Use AI To Resolve Transaction Disputes Faster | Salesforce AI Use CaseSalesforce2024-10-14 | Learn how to use Salesforce AI to automate financial service transactions fast. Advisors in banking, insurance and wealth management can all use AI to drastically reduce the amount of time it takes to resolve issues like transaction disputes and policy changes. Saving millions of minutes a year also saves a lot of money!
About Salesforce Financial Services Cloud: Discover the power of the world’s #1 AI CRM for financial services. Financial Services Cloud unlocks data from core banking, wealth, and insurance platforms and unifies it around the customer. Activate data to personalize engagement using purpose-built automation with industry-specific AI.
Chapters: 0:00 Introduction 0:36 What is Salesforce Financial Services Cloud 1:13 Using AI in Financial Services Cloud 1:46 Automating customer communication with AI 2:34 Claim automation and templates 3:00 Closing
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.From hyper-personalized shopping experiences to autonomous customer service agents, AI is transforming the retail world at breakneck speed. Salesforce CIO Juan Perez and Saks Global CTO Mike Hite discuss what implementation lessons IT leaders from all industries can learn from this AI evolution and why a foundation of reliable, accurate, and organized data is vital for generating successful outcomes for customers.How Will AI Agents Transform the Hiring Process? | Salesforce CIO CornerSalesforce2024-10-10 | How is the largest job site in the world using AI to improve the hiring process? Salesforce CIO Juan Perez and Indeed CIO Anthony Moisant discuss how Indeed is using AI in the job search process and how autonomous AI agents can make hiring more human.
Check out more CIO content on Salesforce's Newsroom site: sforce.co/3WBC8oE
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.From hyper-personalized shopping experiences to autonomous customer service agents, AI is transforming the retail world at breakneck speed. Salesforce CIO Juan Perez and Saks Global CTO Mike Hite discuss what implementation lessons IT leaders from all industries can learn from this AI evolution and why a foundation of reliable, accurate, and organized data is vital for generating successful outcomes for customers.How Will AI Agents Transform the Hiring Process? | Salesforce CIO Corner | EP4Salesforce2024-10-10 | Learn more about Agentforce: bit.ly/4eBFa3Y
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Fisher & Paykel Builds Lasting Customer Relationships With Salesforce | Dreamforce 2024 | SalesforceSalesforce2024-10-09 | Fisher & Paykel struggled with disconnected data and inconsistent customer experiences. The Salesforce Platform brought together marketing, sales, commerce, and service data, enabling a unified view of customers. With personalized content and offers, email open rates surged by 206% and click-through rates soared by 112%, helping Fisher & Paykel stand out in the luxury appliance market.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.How to Use AI and Education Cloud to Help Struggling Students | Salesforce AI Use CaseSalesforce2024-10-08 | Learn how to use Salesforce AI to spot struggling students early and get them the support they need, when they need it.
Student advisors have huge caseloads these days, and it’s easy for someone to go unnoticed and slip through the cracks. But the stakes have never been higher, for students AND for educational institutions. Both Generative and Predictive AI is the key to making sure they graduate on time! About Salesforce Education Cloud: Elevate the education experience with Salesforce Education Cloud, the #1 AI CRM for learner and institution success. Scale staff impact with common capabilities and a trusted data foundation for lifelong learning. Deliver proactive support with AI and analytics integrated into Education Cloud apps for each stage of the constituent journey.
Chapters: 0:00 Introduction 0:34 What is Salesforce Education Cloud? 1:07 Likelihood to Persist 1:42 Personalized recommendations powered by Einstein 2:32 Prompt builder templates 3:15 Closing
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.From hyper-personalized shopping experiences to autonomous customer service agents, AI is transforming the retail world at breakneck speed. Salesforce CIO Juan Perez and Saks Global CTO Mike Hite discuss what implementation lessons IT leaders from all industries can learn from this AI evolution and why a foundation of reliable, accurate, and organized data is vital for generating successful outcomes for customers.How AI Agents Are Creating Hyper-Personalized Experiences for Customers | Salesforce CIO CornerSalesforce2024-10-03 | From hyper-personalized shopping experiences to autonomous customer service agents, AI is transforming the retail world at breakneck speed. Salesforce CIO Juan Perez and Saks Global CTO Mike Hite discuss what implementation lessons IT leaders from all industries can learn from this AI evolution and why a foundation of reliable, accurate, and organized data is vital for generating successful outcomes for customers.
Check out more CIO content on Salesforce's Newsroom site: sforce.co/3WBC8oE
Chapters: 0:00 - Intro 0:48 - How are Retailers Using Gen AI? 2:05 - AI Personalization 3:22 - Improving your AI through Good Data 6:04 - How is Saks Using AI Agents? 8:34 - Gen AI's Benefits for Customers 9:20 - Outro & Links
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.From hyper-personalized shopping experiences to autonomous customer service agents, AI is transforming the retail world at breakneck speed. Salesforce CIO Juan Perez and Saks Global CTO Mike Hite discuss what implementation lessons IT leaders from all industries can learn from this AI evolution and why a foundation of reliable, accurate, and organized data is vital for generating successful outcomes for customers.How Racecar Drivers Embrace AI + Data to Win | Ask More of AI with Clara ShihSalesforce2024-10-02 | Join Clara Shih and Zak Brown, CEO of McLaren Racing and former racing driver, as they discuss the cutting-edge role of AI and data in motorsports. Hear how McLaren leverages AI to optimize vehicle performance, improve race strategy, and enhance the fan experience across Formula 1, INDYCAR, Formula E, Extreme E and esports racing events. Brown shares insights on how racing drivers have adapted over the last two decades to an increasingly technology-driven sport, with interesting parallels to how front-office knowledge jobs such as sales and customer service are evolving to capitalize on the AI moment.
Everyone seems to be rushing into AI and asking questions later. We’ll give you the info you need to get this right: sforce.co/4gSMtpN
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Customer Success Keynote: How to Be Successful with Salesforce | Dreamforce 2024Salesforce2024-09-27 | The future is here and the path to success with Salesforce combines the power of humans and agents working together. Salesforce Customer Success and Partners can help you take your next step.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Platform Keynote: How To Build and Govern Custom AI Agents and Apps | Dreamforce 2024 | SalesforceSalesforce2024-09-21 | Learn how to use our AI and low-code innovations like Agent Builder and Data Cloud in Sandboxes, and our new security tools like Salesforce Archive, to build and secure your Einstein Enterprise, fast.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Architect Keynote: How Architects Can Create AI, Data, & CRM Solutions | Dreamforce 2024Salesforce2024-09-21 | Join us to discover how to use Salesforce Well-Architected principles to revolutionize your AI, data, and CRM strategies. Preview the latest innovations directly from the people who built them.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Admin Keynote: Product Demos & Success Roadmaps for Salesforce Admins | Dreamforce 2024 | SalesforceSalesforce2024-09-21 | Learn how to manage trusted solutions for the AI enterprise using data, AI, and automation. Join us to see live demos, product roadmaps, and tools to help you succeed.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Communications Keynote: How AI Helps You Grow Revenue | Dreamforce 2024 | SalesforceSalesforce2024-09-21 | Hear how telecoms from around the world are improving profitability by hitting operational and revenue goals with Salesforce. See the latest AI innovations built for the communications industry.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Developer Keynote: Build the Future with the Platform | Dreamforce 2024 | SalesforceSalesforce2024-09-21 | Conclude your Dreamforce with a technical deep dive hosted by Christophe Coenraets, SVP Trailblazer Relations. See the latest in AI, data, and dev tools on Agentforce with live demos built for you.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Energy & Utilities Keynote: Trust and AI as Catalysts for Sustainable Change | Dreamforce 2024Salesforce2024-09-21 | Energy and utility companies power the global economy. Hear from companies using AI, data, and CRM to deliver clean energy fast and at scale, while building trust with customers and stakeholders.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Manufacturing Keynote: How Data and AI Are Shaping the Future | Dreamforce 2024 | SalesforceSalesforce2024-09-21 | Join industry trailblazers as they discuss the future of manufacturing. Discover how Salesforce's data and AI-powered innovations are revolutionizing asset-centric service.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Marketing & Commerce Keynote: How to Use Data & AI to Build Lasting Relationships | Dreamforce 2024Salesforce2024-09-21 | Hear from marketing and commerce leaders on how AI and data innovations are changing the way relationships are built — from ad to advocacy. Explore real use cases and stories that show proven growth.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Public Sector Keynote: How To Use AI To Improve Government | Dreamforce 2024 | SalesforceSalesforce2024-09-21 | Get ready to be inspired and learn how to make the most of the opportunity to build trust and connection with digital solutions that transform customer experiences and bring AI into the flow of work.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Retail Keynote: How To Grow Revenue with Generative AI & Data | Dreamforce 2024 | SalesforceSalesforce2024-09-21 | Dig into the influence of generative AI on shopping and retail. Explore gen AI's impact on productivity, consumer experiences, and more in marketing, commerce, service, and stores.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Growth Business Keynote: Scale Your Business Faster With AI & Data | Dreamforce 2024 | SalesforceSalesforce2024-09-21 | Want to take your business to the next level? See how data, AI, and a connected platform can scale your sales, marketing, and service teams, and hear how other businesses use Salesforce to grow fast.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Commerce Cloud Keynote: How To Increase Revenue & Lower Costs With Agents | Dreamforce | SalesforceSalesforce2024-09-21 | Join us to learn how today’s business leaders increase revenue and lower costs with AI that turns insights into actions with unified data on the #1 AI CRM.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.True to the Core Dreamforce 2024: Insights and Q&A on Product Roadmaps | SalesforceSalesforce2024-09-21 | Hear directly from Co-founder and CTO Parker Harris and product leaders as they share highlights from our product roadmap and answer your questions live.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Automotive Keynote: Turning Vehicle, Driver, and Finance Data into Revenue | Dreamforce 2024Salesforce2024-09-20 | See the latest automotive innovation powering connected vehicles, simplifying auto lending, and boosting revenue. Learn how a leading automaker is pioneering new vehicle services with Salesforce.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Consumer Goods Keynote: Next-Level Sales And Profitable Growth With #1 AI CRM | Dreamforce 2024Salesforce2024-09-20 | AI + Data are changing consumer goods (CG) faster than ever. See how leading CG companies partner with Salesforce to deliver profitable growth through integrated, intelligent planning and execution.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Data Cloud Keynote: Deliver Unmatched Customer Success Through Data & AI | Dreamforce | SalesforceSalesforce2024-09-20 | Data-driven teams create lasting customer connections. Discover how to unify and activate your data to power AI across your enterprise with Data Cloud.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Health Keynote: Transform the Patient & HCP Experience With AI-Powered Connections | Dreamforce 2024Salesforce2024-09-20 | Learn how connected data and AI-powered solutions can improve outcomes and transform your interactions with patients, members, providers, and partners.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Service Cloud Keynote: How Humans With AI Agents Deliver Service | Dreamforce 2024 | SalesforceSalesforce2024-09-20 | Collaborate with your new AI agent from first contact to final resolution on any channel. Explore our innovations on the most complete platform from self-service to the contact center to the field.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.MuleSoft Keynote: Build a Foundation for Autonomous AI | Dreamforce 2024 | SalesforceSalesforce2024-09-20 | Hear from Aston Martin, NVIDIA, and Salesforce CIO Juan Perez on laying the groundwork for AI; and see how MuleSoft's tools for integration, automation, and API management make it all possible.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Nonprofit Keynote: Amplify Your Work and Mission With Unified Data and AI | Dreamforce 2024Salesforce2024-09-19 | Discover the data strategy and AI tools that can help you today and in the future. Join your peers to learn how to use AI, what tools are available now, and what's coming soon.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Financial Services Keynote - Agentforce: Transforming Business with Humans and AI | Dreamforce 2024Salesforce2024-09-19 | Learn how to use generative AI and real-time data to unlock financial insights to deliver better outcomes for your clients, members, and policyholders responsibly with Financial Services.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Tech and Media Keynote: Drive Revenue and Efficiency With AI | Dreamforce 2024 | SalesforceSalesforce2024-09-19 | The time to activate your data is now. See how leading technology and media companies are unlocking their data to speed up growth, deliver personalized experiences, and boost productivity.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Sales Cloud Keynote: Accelerate Growth, Pipeline to Paycheck | Dreamforce 2024 | SalesforceSalesforce2024-09-19 | Hear how sales teams with AI drive customer success. Meet Einstein Sales Agents - your autonomous AI. Get a step-by-step playbook to accelerate growth and simplify your tech stack.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Tableau Keynote: How to Drive Action With AI-Powered Data & Analytics | Dreamforce 2024 | SalesforceSalesforce2024-09-18 | Drive action with AI-powered data and analytics in the flow of work.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Trailblazers transforming into Agentblazers at #DF24Salesforce2024-09-18 | 1,200+ Trailblazers are transforming into Agentblazers at the #DF24 Agentforce Launch Zone. In a few minutes, they're building autonomous AI agents that leverage what they've already built on Salesforce to get work done 24/7.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Data Cloud + AI Help Bombardier’s Sales Team Soar | Dreamforce 2024 | SalesforceSalesforce2024-09-18 | It’s hard to provide luxurious, white-glove experiences when customer data is siloed across the business. With Data Cloud, Bombardier unifies data to provide real-time account insights to sales, while AI scores and predicts which customers are ready to buy.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Agentforce Keynote: Build the Future With AI Agents | Dreamforce 2024 | SalesforceSalesforce2024-09-18 | Join us to see how Agentforce Agents are empowering employees and driving customer success. Hear the latest announcements and see how customers are building, testing, and supervising AI agents easily.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Word of the Day: AgentforceSalesforce2024-09-18 | Word of the day: Agentforce. Watch the Dreamforce main keynote to see what everyone's talking about.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Education Keynote: Next-Gen Learning Experiences With CRM, AI, & Data | Dreamforce 2024 | SalesforceSalesforce2024-09-18 | Dream big in education and connect with your constituents in a whole new way. Discover how to unify data, gain powerful insights, and increase productivity all on the #1 AI CRM for education.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Slack Keynote: Integrate Agents That Collaborate, Automate, & Assist | Dreamforce 2024 | SalesforceSalesforce2024-09-18 | AI is fundamentally changing how we work. Use the combined power of people, data, apps, AI, and agents in Slack, the conversational interface that transforms productivity for every line of business.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Dreamforce 2024 Main Keynote with Marc Benioff | Welcome to Agentforce | SalesforceSalesforce2024-09-18 | Join Marc Benioff at Dreamforce 2024 for the main keynote on transforming businesses into AI-driven enterprises. Discover innovative strategies and insights on integrating AI seamlessly into business operations. Don't miss this pivotal AI event of the year— where your business learns cutting-edge AI solutions— all at Dreamforce 2024.
0:00 Introduction from Mathew McConaughey 2:21 Welcome to Dreamforce 2024 with Marc Benioff 3:35 Thank you 5:27 Dreamforce 2024 agenda 6:30 Business is the greatest platform for change 9:18 Salesforce pioneered Enterprise AI 12:50 The third wave of AI is Agents 19:59 Introducing Salesforce Agentforce 25:00 How customers will use Agentforce 32:28 The Agentforce Vision 38:02 What are Agents with Clara Shih 45:25 Agentforce is now inside every Salesforce app 46:54 How Saks uses Agentforce 50:14 Live Agentforce demo with Saks 1:09:05 The Saleforce Platform is Customer 360 + Data + Analytics + Agents 1:12:28 How Data Cloud works 1:15:55 Data Cloud Demo with Saks 1:21:18 Salesforce product updates 1:28:28 Agentforce Visionary Demos with Saks 1:37:37 Closing
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.How to Create a Custom Agentforce Agent | SalesforceSalesforce2024-09-17 | Salesforce's Agentforce enables your company to build your own Agentforce, by creating teams of autonomous AI agents that support your customers and employees. Agentforce will help your company build these agents with prebuilt agents or by creating your own custom agent. These agents can be interactive or work autonomously to do jobs in the background. Dream up a use case for your agent and use Salesforce Platform tools like prompt templates, Flows, Apex, and APIs to bring it to life.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Agentforce at Dreamforce 2024: What AI Was Meant to Be | SalesforceSalesforce2024-09-17 | For over 25 years, Salesforce has been a force for sales, marketing, commerce, analytics, and more. Now, we’re also your Agentforce, a way for employees to drive customer success with the help of AI agents. Welcome to Dreamforce 2024, where we unveil what AI was meant to be.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Data Cloud Puts Your Unified Data to Work | Dreamforce 2024 | SalesforceSalesforce2024-09-17 | Serving your customers better starts with truly understanding who they are. Data Cloud unifies your data across systems to unlock new insights that help personalize customer experiences, fuel AI, and drive growth.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Keir Bowden is a Trailblazer | Dreamforce 2024 | SalesforceSalesforce2024-09-17 | Keir Bowden has helped many businesses face technological challenges and with the potential of AI, he’s leveraging his 15 Salesforce certifications to help companies augment their employees' work by eliminating administrative task while opening the door for richer and deeper relationships with their customers. Keir’s passion for Salesforce as well as his broad involvement in the Trailblazer Community is inspiring businesses and Trailblazers around the globe to walk boldly into the possibilities of the Agentforce Platform.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Bombardier Boosts Jet Sales by Unifying Customer Data | Dreamforce 2024 | SalesforceSalesforce2024-09-17 | Buying a jet is a highly personalized and luxurious experience. Discover how Bombardier delivers that experience by unifying its multiple data sources and streamlining sales with AI. Thanks to Data Cloud and Einstein, sales have a 360-degree view of every customer, setting a new standard for luxury sales.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.See how Thnks uses AI to enhance sales and strengthen human connections | SalesforceSalesforce2024-09-17 | Thnks helps businesses build stronger relationships with customers through personalized gestures of appreciation. With Salesforce, Thnks streamlined its operations, connecting data and teams to deepen customer relationships. This led to a 400% increase in productivity and 10x growth in just four years, enabling Thnks to do for itself what it does best for its clients.
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.Agentforce and Salesforce AI Supercharge OpenTables Customer Service | SalesforceSalesforce2024-09-17 | See how OpenTable uses Agentforce and Salesforce AI to streamline customer service. With seamless data integration and automation, OpenTable delivers faster, more personalized support!
About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.