Uploaded July 2026 | Updated September 2026, 3 weeks ago

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Most communication technology was built for an able-bodied world. For more than 11 million Americans who are Deaf or Hard of Hearing, a phone call can still be a barrier.T-Mobile set out to rethink that experience. Willie King, Business Development Manager at T-Mobile, and Lex Liley, Associate Director of Product Strategy at Kettle, will share how their teams partnered with the DHH community to challenge assumptions about voice communication.A look at inclusive design and why solving hard challenges leads to better experiences for everyone.
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