Uploaded November 2020 | Updated September 2026, 1 hour ago
Incident response is one of the key components to running a successful DevOps organization, but only when all the parts work together. ChatOps has often been seen as an important part of Incident Response, but can be much maligned when not used properly. In this talk, we will take a look at how to use your ChatOps tooling to work with your team on Incident Response, how to create an Incident Response Playbook and why that is key to streamlining team activities during an incident, and how integrations can be work with your ChatOps setup to help bring the necessary people together to respond.
Bio:
PJ is the Senior Developer Advocate at Mattermost and a board member of Open Sourcing Mental Illness (OSMIhelp.org). He is an organizer of DevOps Days Buffalo, CodeDaze, and ElixirDaze. Additionally, PJ is a developer, writer, speaker, and musician. He is known to travel the world speaking about programming and the way people think and interact. He is also known for wearing hats.
Incident response is one of the key components to running a successful DevOps organization, but only when all the parts work together. ChatOps has often been seen as an important part of Incident Response, but can be much maligned when not used properly. In this talk, we will take a look at how to use your ChatOps tooling to work with your team on Incident Response, how to create an Incident Response Playbook and why that is key to streamlining team activities during an incident, and how integrations can be work with your ChatOps setup to help bring the necessary people together to respond.
Bio:
PJ is the Senior Developer Advocate at Mattermost and a board member of Open Sourcing Mental Illness (OSMIhelp.org). He is an organizer of DevOps Days Buffalo, CodeDaze, and ElixirDaze. Additionally, PJ is a developer, writer, speaker, and musician. He is known to travel the world speaking about programming and the way people think and interact. He is also known for wearing hats.
