Uploaded March 2026 | Updated September 2026, 2 weeks ago

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For decades, hotel operations have been built around fixed counters, terminals, and front-desk workstations. Today, leading luxury brands are proving that true hospitality happens wherever the guest is. Mobility is no longer just a convenience, it is becoming the foundation of modern service design.

In this fireside chat, Wolfgang Emperger (VP Europe, Shiji) will sit down with Otto K. Lindner (Hospitality X) one of the early adopters of full-property mobility, to discuss why mobile operations are accelerating across the industry, the challenges hoteliers face when implementing mobile workflows, and how mobility is redefining the next generation of guest-first hotel experiences. #Technology #Hotel Technology #Hospitality #Hotel #Guest Experience

Moderator:
Lea Jordan

Interview guest:
Wolfgang Emperger
Otto Konstantin Lindner