Uploaded May 2026 | Updated September 2026, 3 weeks ago

---

If your printer stops feeding pages while printing, and a “Paper Jam” error message displays on the control panel, watch this video to learn how to clear a paper jam on the HP OfficeJet Pro 8120 and 8130 All-in-One printer series.

Chapters:
00:00 - Introduction
00:31 - Clear a paper jam from print zone
01:39 - Clear a paper jam from the input tray
03:17 - Reset the printer

This video applies to the following models:
HP OfficeJet Pro All-in-One Printer: 8120 8122 8124 8125 8128 8130 8132 8134 8135 8138 8139

For other helpful videos go to youtube.com/hpsupport.
More support options for your HP device are available at hp.com/support.
For step-by-step guidance, connect with our Virtual Agent: virtualagent.hpcloud.hp.com/?botClient=social&botSubClient=YouTube&cc=us&lc=en

Continue the Conversation:
SUPPORT FORUM: https://hp.care/SupportForums
FACEBOOK: facebook.com/HPSupport
X: https://x.com/HP
INSTAGRAM: instagram.com/hp
LINKEDIN: linkedin.com/company/hp

SUBSCRIBE: youtube.com/HPSupport
SHOP NOW: hp.com
HP PARTS STORE: parts.hp.com

About HP:
HP Inc. creates technology that makes life better for everyone everywhere - every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze.

This video was produced by HP.
#HPSupport #HPOfficeJetPro #paperjam #HP
How to clear a paper jam | HP OfficeJet Pro 8120 & 8130 All-in-One printers
youtu.be/aYa4WPdbosk