Engineers Are Users Too: A Case Study in Design Thinking for Infrastructure - Grace Alwan @CppCon
Engineers Are Users Too: A Case Study in Design Thinking for Infrastructure - Grace Alwan  @CppCon
Uploaded December 2025 | Updated September 2026, 2 weeks ago
cppcon.org
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Engineers Are Users Too: A Case Study in Design Thinking for Infrastructure - Grace Alwan - CppCon 2025
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Bringing together strong engineering skills with a foundation in UX Design can open unexpected doors—especially in fields like infrastructure, where there are few engineers trained in design. As a software engineer on an infrastructure team at a fintech company, I work on low-level systems that power how engineers manage compute at scale. But it’s my background in UX and human-computer interaction that’s made me an invaluable asset. By applying design thinking to infrastructure – through prototyping, user interviews, and iteration – I transformed a complex internal workflow and quickly became a subject matter expert.

This talk will walk you through that journey and give you the tools to be a design trailblazer in your own career. You'll leave with practical techniques for integrating empathy and user-centric thinking into deeply technical work—and insights on how expanding your skillset can accelerate your growth as a C++ or systems engineer.

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Slides: github.com/CppCon/CppCon2025/blob/main/Presentations/Engineers_are_Users_Too.pdf

Work at Hudson River Trading (HRT): tinyurl.com/safxfctf
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Grace Alwan

Grace Alwan graduated from Stanford University in 2023, where she got her BS and MS in Computer Science specializing in Human-Computer Interaction. She is now a software engineer in the Technology Infrastructure org at Bloomberg, where she works on cluster and host management.
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CppCon is the annual, week-long face-to-face gathering for the entire C++ community. The conference is organized by the C++ community for the community. You will enjoy inspirational talks and a friendly atmosphere designed to help attendees learn from each other, meet interesting people, and generally have a stimulating experience. Taking place this year in Aurora, Colorado, near the Denver airport, and including multiple diverse tracks, the conference will appeal to anyone from C++ novices to experts.
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Videos Filmed & Edited by Bash Films: BashFilms.com
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Engineers Are Users Too: A Case Study in Design Thinking for Infrastructure - Grace Alwan

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