Discussing The Systems View of Life and Regeneration with Fritjof Capra Holonomics 2017-07-10 | In this webinar Fritjof Capra discusses the systems view of life and the concept of regeneration with Daniel Christian Wahl, author of Designing Regenerative Cultures, and Simon Robinson, co-author of Holonomics: Business Where People and Planet Matter and Customer Experiences with Soul: A New Era in Design.Capra Course is the on-line course from Fritjof Capra based on his latest book The Systems View of Life. Registration is now open for the Fall 2017 edition which starts on 6th September. For more information please visit www.capracourse.net.
Primeiro Comercial da BT Cellnet para Celulares com Internet Holonomics 2025-10-19 | O primeiro comercial de WAP do Reino Unido, criado pela BT Cellnet em parceria com a Genie, mostrando como apresentamos ao público, pela primeira vez, a ideia da internet móvel no final dos anos 1990.
Reflections on the Horasis Global Meeting, São Paulo 2025 Holonomics 2025-10-09 | What a fantastic few days at the Horasis Global Meeting here in São Paulo. I'll be sharing a few extended thoughts in a couple of days.But for now I'd like to thank Benjamin J. Butler and Frank-Jürgen Richter for the very special invitation, and also to panelists Dani Monttêiro, MSc., Thierry Cintra Marcondes and Luiz Felipe Giacomelli who joined me in the Making Sense of Facts session to discuss deep tech and AI, with a particular focus on accessibility. Congratulations to everyone who made the event such a success.
Remember the human dimension when implementing AI! Holonomics 2025-10-07 | In this CEO Insights short with Vitaly Geyman, I discuss the need for leaders to start take the human dimension into account when implementing major AI and digital transformation programmes.
AI and Elevated Value Proposition Design Holonomics 2025-09-27 | In this CEO Insights short with Vitaly Geyman, I discuss the need for leaders to start with an elevated value proposition to really understand how AI fits in with their products, services and platform architectures, and to create a future-fit business model.
Vodafone Vizzavi Day in the Life Holonomics 2025-09-26 | This was the sales film that was played in Vodafone stores across the UK. Directed and produced by David Goodwin
Genie Internet launch G Live Music with EMI at the BT Tower Holonomics 2025-09-26 | GLive Music was a new music service developed by Genie and BT Cellnet in partnership with EMI. This video is the launch party at the top of the BT Tower, and is a recording from BT’s internet news service with many of those involved discussing the impact of this new service.It also features Atomic Kitten, Jamelia and Scotch, young bands who were still up-and-coming at the time.
Leadership Experience, Sensemaking, and the Catalyst for Innovation Holonomics 2025-09-23 | Innovation doesn’t happen by chance. It emerges when leaders develop the depth of experience and sensemaking needed to interpret complexity and act with clarity. In this CEO Insights short with Vitaly German, I share why Leadership Experience (LX) is central to building that capacity.
Agile Innovation Through Ecosystems & Values Holonomics 2025-09-15 | Extract from my discussion with Vitaly Geyman on Agile Innovation, Design Thinking, and Ecosystem Collaboration. In this clip, I share insights from my book Designing Customer Experiences with Soul: How to Build Products, Services and Brands that People Genuinely Love. We explore why true innovation is more than methodology — it requires values, trust, and relationships across the whole ecosystem.#DesignThinking #CustomerExperience
The History of Customer Experience — Why Leaders Must Care Holonomics 2025-09-01 | Do leaders really understand customer experience (CX)?In this short video, Simon Robinson (co-author of Designing Customer Experiences with Soul) explains why so many leaders still don’t fully “get” CX — and why understanding the History of CX is essential for putting it at the heart of strategy and operations.You’ll also discover how the History of CX infographic can help you explain customer experience in your own organisation, and where you can explore the full story.👉 Read Chapter 1 of Designing Customer Experiences with Soul free on Academia (includes the full History of CX): https://www.academia.edu/128381637/Designing_Customer_Experiences_with_Soul_How_to_Build_Products_Services_and_Brands_that_People_Genuinely_Love📖 Related resources:Designing Customer Experiences with Soul (Amazon): https://a.co/d/dC9yYpICMSWire article on the History of CX: cmswire.com/customer-experience/what-the-history-of-cx-teaches-us-about-modern-customer-experience-strategy
7 Actions to Elevate Your Contact Centre from Cost Centre to CX Engine: #customerexperience Holonomics 2025-08-26 | Listening to calls, hot-desking and involving agents in journey mapping can transform service and strategy. In my latest article for CMSWire, I share 7 actions to elevate your contact centre from cost centre to CX engine—from listening to live calls to hot-desking—help bridge silos, boost morale and improve service.In my article, I explain that contact centres are often overlooked, yet when integrated into CX strategy they become vital sources of customer insight and loyalty.Think of your contact center as the heartbeat of your organisation.. True transformation comes from embedding contact centers into the customer lifecycle, aligning daily operations with strategic goals.To find out more, you can read my article here: cmswire.com/contact-center/7-actions-to-elevate-your-contact-center-from-cost-center-to-cx-engine
Have you heard of the CX Butterfly Effect? Holonomics 2025-07-30 | 🦋 The CX Butterfly EffectWhat if a small design decision in one part of the customer journey could ripple out and impact the entire experience — or even the brand itself?That’s the idea behind what I call "The CX Butterfly Effect" — a concept I first observed back in the early ’90s when I was a UX designer at BT Group. Decades later, it remains just as relevant, especially in an era shaped by AI, dynamic interfaces, and vibe coding.This short reel brings the concept to life and explains why every customer experience designer needs to master it.🎥 Watch the reel now and explore how small moments can lead to transformational impact.And to learn more about Designing Customer Experiences with Soul, voted by BookAuthority as their #book1 for customer-centric culture leaders, check it out here: https://a.co/d/1LytUnO
How do we make customer experience strategic? Holonomics 2025-07-28 | What can we learn from Jakob Nielsen's keynote speech from Interact '95 and why is it so relevant today for practitioners of user interaction design and customer experience?
The 8 Next-Gen Customer Experience Books Shaping 2025 Holonomics 2025-07-25 | We at Holonomics are honoured to share that our book Designing Customer Experiences with Soul has been recognised by BookAuthority as one of the Top 8 Books Shaping Customer Experience for 2025.In a world increasingly dominated by AI, customer experience can’t lose its human touch. That’s exactly what I reflect on in this short video — the role of empathy, soul and strategic design in the future of CX.➡️ Watch the video for a quick thought on why this moment matters.📖 And thank you to everyone who’s joined us on this journey so far.
Inspiração de Walt Disney para a Disneylândia Holonomics 2025-06-24 | Neste curto trecho de uma entrevista de 1963 que Walt Disney deu ao Fletcher Markle da Canadian Broadcasting Company, lançado para promover a Celebração de Diamante do Disneyland Resort em 2015, Walt explica a origem de seu mundialmente famoso parque temático — um lugar onde pais e filhos podem se divertir, juntos.Tradução: HolonomicsFonte: youtube.com/watch?v=QpM9-zkK4OM
Book Trailer || Designing Customer Experiences with Soul Holonomics 2024-09-30 | Designing Customer Experiences with Soul is available now on Amazon in paperback, hardback and Kindle:Kindle: https://a.co/d/3vXFtcHPaperback: https://a.co/d/dDZUhpYHardback: https://a.co/d/hYqp4y6Using case studies and worked examples, the authors present the Customer Centricity Strategy Framework, which they developed to help everyone in your organisation fully engage with your customer experience and transform your business performance.With the knowledge and guidance described in this book, you will learn how to:Turn customers into lifelong brand ambassadors through customer lifecycle and journey mapping techniques.Achieve mastery in designing, measuring and implementing customer experience.Develop the leadership qualities necessary to instil a customer-centric culture across your whole organisation.Build new sources of brand value by creating products and services that people genuinely love. So unlock the full potential of your business—start your journey to customer-centric transformation today.
The Holonomics Approach to Organisational Transformation || A Short Film Holonomics 2024-09-28 | Holonomics, the global business consultancy, helps organisations transition to more regenerative and sustainable business practices. The way we do this is through the Holonomics Approach, a multidisciplinary framework we developed for achieving profound organisational, cultural and digital transformation in business. It has been structured to help leadership teams develop a more holistic and systemic way to understand their organisations, processes and relationships, the overall aim being to achieve genuinely impactful and long-lasting change.In this short film, we explore the four main pillars of the Holonomics Approach, showing how it has inspired thousands of people in business and organisations in the development and transformation of their strategies, customer experiences, leadership programmes, HR initiatives and digital and innovation projects. If you, like us, believe that transformation matters, to find out more please visit us at http://www.holonomics.co.You can also connect with us on LinkedIn:Simon Robinson: linkedin.com/in/srerobinsonMaria Moraes Robinson: linkedin.com/in/mariamoraesrobinsonAnd you can read more about the Holonomics Approach in our three books:Designing Customer Experiences with Soul: How to Build Products, Services and Brands that People Genuinely Love (2024) Simon Robinson and Maria Moraes RobinsonDeep Tech and the Amplified Organisation: How to Elevate, Scale and Amplify your Business through the New 4Ps of Platforms, Purpose, People and Planet (2021) Simon Robinson, Igor Couto and Maria Moraes RobinsonHolonomics: Business Where People and Planet Matter (2014) Simon Robinson and Maria Moraes Robinson
A Alma do Negócio: Edson Araújo Filho Holonomics 2024-09-25 | Em sua coluna, A Alma do Negócio, transmitida semanalmente no ACIS no Rádio pela Associação Comercial e Empresarial de Sarandi, Edson Araújo Filho reflete sobre sua participação em São Paulo no Amplifique pelo Design Talks, uma série de palestras organizada pela Pravy, na qual Maria Moraes Robinson e Simon Robinson discutiram temas de seu novo livro, Designing Customer Experiences with Soul.A permissão para usar este clipe foi concedida por Edson Araújo Filho.
Our Definition of Sustainability Holonomics 2024-09-09 | At Holonomics we believe that transformation matters. We're experts in customer experience, mapping and implementing strategy, leadership, change management and deep tech.We help organisations elevate their value propositions, scale their solutions and amplify their impact and results. We do this by offering business consultancy, training, workshops and mentoring for leaders, managers and startups. If you resonate with our message, please do reach out to us.For more information please visit http://www.holonomics.co
Bem vindo à Holonomics Holonomics 2024-08-29 | Na Holonomics, acreditamos que a transformação importa. Somos especialistas em customer experience, mapeamento e implementação da estratégia, liderança, gestão da mudança e deep tech.Ajudamos as organizações a elevar suas propostas de valor, escalar suas soluções e amplificar seus impactos e resultados. Fazemos isso oferecendo consultoria, treinamento, workshops e mentoria para líderes, gerentes e startups.Para saber mais sobre a Holonomics e em como podemos colaborar, entre em contato conosco. Estamos prontos para ajudar!Para mais informações, por favor visite http://www.holonomics.co
Welcome to Holonomics Holonomics 2024-08-29 | At Holonomics we believe that transformation matters. We're experts in customer experience, mapping and implementing strategy, leadership, change management and deep tech.We help organisations elevate their value propositions, scale their solutions and amplify their impact and results. We do this by offering business consultancy, training, workshops and mentoring for leaders, managers and startups. If you resonate with our message, please do reach out to us.For more information please visit http://www.holonomics.co
Henri Bortoft at Schumacher College 2011 Lecture 10 Holonomics 2024-01-05 | This final lecture of Henri Bortoft in 2011 brings to a close his exploration of phenomenology, hermeneutics and the dynamic conception of wholeness in science, philosophy, art and nature. The main part of this lecture explores the scientific and phenomenological approaches to the study of colour and light of Isaac Newton and Johann Wolfgang von Goethe.Bringing these lectures to a conclusion, Henri cites philosopher Ernest Cassirer: “The mathematical formula strives to make the phenomenon calculable. That of Goethe strives to make the phenomenon visible. Surely the phenomenon is already visible? Now we have seen that it is not. It has only begun to be visible. It is like an iceberg – there is a bit above the surface and there is the rest which can be made visible by working in this way. This is what Goethe does – he strives to make the phenomenon visible. What does that mean? It means that the phenomenon appears! So we are back to appearing. And the appearing is the seeing which sees it. That is the astonishing thing. There is no separation there. Appearing is the seeing which sees it. There is no subject-object separation or any of that. You have to go right upstream, and that is where phenomenology brings us. So we are coming to a completely dynamic way of understanding.”The audio of this video is ©Jacqueline Bortoft and has been made available with the kind permission of both herself and Schumacher College (www.schumachercollege.org). Recorded 16th September 2011.Photograph: Simon Robinson, 2009
Henri Bortoft at Schumacher College 2011 Lecture 9 Holonomics 2024-01-04 | In this lecture Henri Bortoft explores the notion of truth in science and asking the question of whether or not science can ever provide us with absolute truths. Or is it the case that in fact other methods which can complement more traditional scientific methodologies can also provide us with a way in which we can systematically explore truth and experience?The audio of this video is ©Jacqueline Bortoft and has been made available with the kind permission of both herself and Schumacher College (www.schumachercollege.org). Recorded 16th September 2011.Photograph: Simon Robinson, 2009
Henri Bortoft at Schumacher College 2011 Lecture 8 Holonomics 2024-01-04 | In this lecture Henri Bortoft takes students through the original experiments which were developed by Goethe, thereby taking us into his way of doing science, one which allows people to experience the very phenomenon under discussion.Holonomics is the first business consultancy in the world to use Goethe's theory of colour in leadership, strategy and design workshops. Photos demonstrating business leaders carrying out Goethe's experiments can be seen in this article: transitionconsciousness.wordpress.com/2019/10/08/the-foundations-of-holonomics-9-goethes-theory-of-coloursThe audio of this video is ©Jacqueline Bortoft and has been made available with the kind permission of both herself and Schumacher College (www.schumachercollege.org). Recorded 15th September 2011.Photograph: Simon Robinson, 2009
Henri Bortoft at Schumacher College 2011 Lecture 7 Holonomics 2023-12-30 | Henri Bortoft starts this lecture by commenting on the intensity of concentration required by the students necessary for following the movement of thinking he has been taking them into.In this lecture Henri will therefore bring to a conclusion his exploration of the dynamic unity in nature. By this he is referring to the dynamical unity of self-differencing, where there is difference within unity. As Henri comments, this is where we end up when we work with organic processes in the natural world, but it can be extremely easy to miss. The reason is that people often are not able to see the idea, and therefore they are not able to appreciate how remarkable it actually is. So here we discover that it is often not enough simply to know about an intellectual idea. If we cannot at the same time see the idea in a phenomenological manner, we have not fully embodied and understood it.At the start of the lecture Henri provides students with a handout of three different quotes. This is to allow them to focus on the content and not to have to worry about making notes. All three of the quotes are included in the extracts below, the first one coming from Ron Brady, a Goethean scientist who Henri starts with. The full reference for his paper which Henri cites is:Ronald H. Brady, `Form and Cause in Goethe’s Morphology, in Frederick Amrine, Francis J. Zucker, and Harvey Wheeler (eds.), Goethe and the Sciences: A Reappraisal (Chicago: University of Chicago Press, 1987), p.286The audio of this video is ©Jacqueline Bortoft and has been made available with the kind permission of both herself and Schumacher College (www.schumachercollege.org). Recorded 15th September 2011.Photograph: Simon Robinson, 2009
Henri Bortoft at Schumacher College 2011 Lecture 6 Holonomics 2023-12-30 | In this lecture we continue to explore Goethe’s Metamorphosis of Plants and reach a point whereby we will make a really quite remarkable discovery – one which will demonstrate that there is multiplicity within unity. As Henri discussed in the previous lecture, even many of the most well-known authorities on Goethe has not managed to understand this dynamic way of understanding organic processes found in nature.When considering living systems, we have to follow Goethe’s movement of thinking which he described as “striving out of the whole into the parts”. It is important though here to understand the use of language and not separate the whole from the parts. As Henri explains, when we separate the whole from the parts it means that we have not properly understood the system. In this dynamic approach to wholeness, the parts are the enfolding of the whole. In this lecture Henri is therefore helping us to better understand what he means by upstream and downstream. These concepts are vitally important in our attempts to expand our consciousness in order to develop new ways of seeing and thinking about systems, including human organisations.The audio of this video is ©Jacqueline Bortoft and has been made available with the kind permission of both herself and Schumacher College (www.schumachercollege.org). Recorded 14th September 2011.Photograph: Simon Robinson, 2009
Henri Bortoft at Schumacher College 2011 Lecture 5 Holonomics 2023-12-29 | The subject of this lecture is Goethe’s The Metamorphosis of Plants, first published in 1790, and which would come to revolutionise biological science in the nineteenth century due to the way in which Goethe’s observational practices allowed him to uncover the deeper dimensions of natural processes in plant ‘morphology’ – the science of organic forms and formative lawful forces.Of all of Henri Bortoft’s lectures at Schumacher College, this is one of my favourite. The reason is that this is a complex lecture in which Henri is doing two different things simultaneously. The principal aim of the lecture is to study Goethe’s empirical and dynamic approach to studying the natural world. But secondly, this lecture also provides Henri with an opportunity to provide a working example of hermeneutics in practice.Because Goethe’s scientific endeavours were far from orthodox, even in our own era, his writings are extremely difficult to understand. For this reason Henri works through the first four paragraphs of Goethe’s short treatise using the hermeneutical approach to understand the meaning within the text.This hermeneutic exercise therefore allows us to pay attention to the language of these paragraphs in a different manner to which we would normally approach a text, one which leads us into Goethe’s ‘movement of thinking’, allowing us to see that which Goethe is describing. Hermeneutics therefore allows us to uncover the phenomena within a text. By reading the text carefully and following the flow and movement of language, we are therefore able to really ‘see’ the meaning that is there.In these lectures Henri is drawing our attention to the way in which it is possible to explore the phenomenology of lived experience in a very direct way. This is not particularly easy to understand, since we are not accustomed to seeing the world in this manner. Once we have made the discovery that things appear to us, we are then able to experience the appearing of what appears.Understanding appearance therefore is the heart of phenomenology. To use Henri’s terminology, this means going upstream from the appearance of a phenomena to the happening of the appearance. The reason so much emphasis is placed on understanding this core concept is that many things are then able to follow, such as deepening our understanding of language and perception.The audio of this video is ©Jacqueline Bortoft and has been made available with the kind permission of both herself and Schumacher College (www.schumachercollege.org). Recorded 14th September 2011.Photograph: Simon Robinson, 2009
Henri Bortoft at Schumacher College 2011 Lecture 4 Holonomics 2023-12-29 | This lecture builds on lecture 2 and lecture 3 by exploring the concept of being. The contemplation of being should not be seen as a purely academic exercise with little practical worth. Far from it. When we contemplate the notion of being, what something is, we are able make many discoveries about how we ourselves understand the world, and from these insights we can develop a deeper understanding of how it that the world is able to appear to us the way in which it does.The lecture starts with the observation about the troublesome nature of the word being in English. Many languages such as French, German, Portuguese and Latin have two verbs – “the thing which is, and the to be of the thing which is” as Henri puts it.The German philosopher Martin Heidegger suggested that we use being and Being in English. However, his works such as Being and Time have been extremely difficult to understand, especially since in certain uses “being means appearing”. Or in other words, that which appears is meaning.While this may be difficult to grasp initially, this foundational series of lectures in Holonomics has been created to help take us into a way of seeing where it becomes possible to grasp what is being meant here.The audio of this video is ©Jacqueline Bortoft and has been made available with the kind permission of both herself and Schumacher College (www.schumachercollege.org). Recorded 12th September 2011.Photograph: Simon Robinson, 2009
Henri Bortoft at Schumacher College 2011 Lecture 3 Holonomics 2023-12-29 | As Henri Bortoft explains in this lecture, phenomenology is not a form of introspection, it is a shift of attention from within experience. We can therefore think of phenomenology as a way in which we can expand and develop new ways of seeing. Phenomenology was first developed by Edmund Husserl (1859 – 1938) who developed this philosophy at the turn of the twentieth century. At the time, many people began to understand that what he was doing was revolutionary. The problem is that in our current modern age it can now be difficult to read his original writings, and to really understand just how extraordinary his achievements were.In this lecture Henri focuses on the act of distinction. This is a central concept to understand, because it allows us to explore the way in which phenomena in the world appear to us as meaningful entities. By studying distinction, we are able to go deeper into the meaning and significance of phenomenology.The audio of this video is ©Jacqueline Bortoft and has been made available with the kind permission of both herself and Schumacher College (www.schumachercollege.org). Recorded 13th September 2011.Photograph: Simon Robinson, 2009
Henri Bortoft at Schumacher College 2011 Lecture 2.2 Holonomics 2023-12-29 | In this lecture Henri Bortoft takes questions from a number of students.Following this discussion, Henri cites psychiatrist Iain McGilchrist, author of The Master and his Emissary: The Divided Brain and the Making of the Modern World. This is an important discussion due to the way in which modern neuro-psychological research supports Henri’s philosophical explorations of different modes of attention and consciousness.The audio of this video is ©Jacqueline Bortoft and has been made available with the kind permission of both herself and Schumacher College (www.schumachercollege.org). Recorded 12th September 2011.Photograph: Simon Robinson, 2009
Henri Bortoft at Schumacher College 2011 Lecture 2.1 Holonomics 2023-12-28 | What is so interesting about this lecture is the way in which Henri explains that although Bohm thought that Bohr was wrong, he also thought that he was a very remarkable person, and a deeper thinker than his followers knew. This is an example of the value of studying the thought processes and thinking of people with whom you disagree, in order to develop your own faculties of analysis and understanding.It should also be pointed out that Bohm received a great deal of negative reactions when he published his theories, and these continue to this day with prominent physicists and systems thinkers who feel that Bohm introduces unnecessary constructs into his theory of wholeness.The audio of this video is ©Jacqueline Bortoft and has been made available with the kind permission of both herself and Schumacher College (www.schumachercollege.org). Recorded 12th September 2011.Please note that the lecture recording was slightly interrupted at the end.Photograph: Simon Robinson, 2009
Henri Bortoft at Schumacher College 2011 Lecture 1 Holonomics 2023-12-28 | In this first lecture, Henri Bortoft offers and introduction to both his work and how he came to be so interested in the philosophical question of what he terms ‘the dynamics of being’.The lecture is fascinating in that it helps us to understand that within Descartes’ thinking there was a holistic form of thinking, and that also within systems thinking there is a potential trap of falling into “totalitarianism” in cases where the whole is somehow conceived as separate, elevated and superior to the parts in a system.Henri finishes the lecture by reflecting on the stance he took towards systems thinking in his younger years. The audio of this video is ©Jacqueline Bortoft and has been made available with the kind permission of both herself and Schumacher College (www.schumachercollege.org). Recorded 12th September 2011.Photograph: Simon Robinson, 2009
Deep Tech e a Organização Amplificada (Alta Books) na HSM+ Holonomics 2023-12-16 | Muito bom encontrar tantas pessoas queridas no stand da Editora Alta Books no evento da hsm mais. Ficamos muito felizes em compartilhar nosso livro em um momento tão importante de avanço das tecnologias e totalmente alinhado com os atributos destacados pela HSM como necessários para ser future fit no século XXI: regeneração - disrupção - conexão - coragem.Maria Moraes Robinson, Igor Couto e eu gostaríamos de agradecer à toda equipe da Alta Books por todo suporte e parabeniza-los pela excelente experiência proporcionada aos visitantes. Musica: REZ, Underworld
Deep Tech e a Organização Amplificada no HSM+ Holonomics 2023-11-30 | Mais um registro do evento da HSM+, destacando a importância de discutirmos sobre nossas organizações e de como melhor entendermos e nos prepararmos para o futuro deep tech. Gostaria de destacar o meu agradecimento à AltaBooks, por todo apoio e excelência da equipe no suporte a nós, autores.
Deep Tech and the Amplified Organisation at HSM+ Holonomics 2023-11-28 | Really fantastic first day at hsm mais, the largest business and innovation event in Latin America. In this brief video I discuss the way in which the four key pillars of this year's event - disruption, regeneration, courage and connection are very much in sync with our book Deep Tech and the Amplified Organisation which Maria and I will be discussing on Editora Alta Books' Best Sellers stage tomorrow afternoon.
Deep Tech and the Amplified Organisation Holonomics 2023-09-08 | Deep Tech and the Amplified Organisation by Simon Robinson, CEO (Worldwide), Holonomics, Igor Couto, CEO 1STi and Maria Moraes Robinson, CEO (Brazil) Holonomics.An indispensable guide for leaders, designers, technologists, entrepreneurs and changemakers who are seeking to rise to the challenge of creating transformation that matters. The book introduces a visual and systemic blueprint of the amplified organisation which aligns and integrates platform capabilities, digital systems and data analytics with an organisation’s strategy, value proposition and digital operating model."A powerful blueprint for developing a 21st-century purposeful organisation. CEOs, designers and technologists alike will all take inspiration from this transdisciplinary approach to Deep Tech." —Dave Gray, Founder of XPLANE and author of The Connected Company, Gamestorming and Liminal Thinking
Deep Tech e a Organização Amplificada Holonomics 2023-09-06 | A tecnologia profunda está mudando nosso mundo. O desafio é como se adaptar.Deep Tech e a Organização Amplificada é um guia indispensável para líderes, designers, tecnólogos, empreendedores e agentes de mudança que buscam enfrentar o desafio de criar a transformação que importa.O livro apresenta um blueprint visual e sistêmico da organização amplificada que alinha a estratégia de uma organização, das operações corporativas e das arquiteturas digitais.O resultado é uma abordagem transdisciplinar à Deep Tech que possibilita às organizações e aos ecossistemas de negócios, elevar as propostas de valor, escalar suas plataformas e amplificar seu impacto na economia digital.“Um blueprint eficaz para criar uma organização do século XXI com propósito. A abordagem Deep Tech inspirará CEOs, designers e tecnólogos.” —Dave Gray, fundador da XPLANE e autor dos livros A Empresa Conectada, Gamestorming e Liminal Thinking“Você tem em mãos um conjunto essencial de estratégias para o futuro. Beba da fonte expressiva de sabedoria encerrada nestas páginas. A evolução da humanidade depende disso.” — Kimberly Faith, especialista em pensamento sistêmico, futurista e autora premiada“Em um contexto de mudança contínua, a relação entre plataformas, propósito, pessoas e nosso planeta representa um caminho promissor aos desafios da Indústria 4.0. A obra Deep Tech e a Organização Amplificada nos inspira a fomentar ambientes mais colaborativos nas organizações, em que a criatividade e o conhecimento podem ser compartilhados a fim de solucionar os desafios atuais e futuros, gerando um impacto consciente para um mundo melhor”. —Ricardo Carvalho, CEO da CBA – Companhia Brasileira de Alumínio
Customer Experiences with Soul - Uma Introdução Holonomics 2023-06-05 | Simon Robinson e Maria Moraes Robinson, cofundadores da Holonomics, propõem o conceito de Customer Experiences with Soul (CX com alma), uma abordagem pioneira de design da experiência do cliente. Autores dos livros reconhecidos internacionalmente Holonomics: Business Where People and Planet Matter e Customer Experiences with Soul: A New Era in Design, consideram que a alma, nas experiências dos clientes, é a essência de um negócio, e essa essência é expressa em todas as suas partes constituintes. De acordo com os autores , a jornada de desenvolvimento da CX com alma começa dentro de nós e nos relacionamentos com as pessoas com quem interagimos. Para auxiliar nisso, criaram o holonomic circle: um framework de design para guiar as discussões sobre o assunto. No núcleo do círculo está a chamada trindade da autenticidade, que é a base para de uma experiência genuína, fundamentada na convergência do que uma pessoa diz, do que ela quer dizer e do que ela faz. O objetivo desse framework é ajudar os negócios a entender cada componente da CX e as diferentes dimensões que devem ser consideradas para alcançar experiências que tenham alma. A alma é definida como um reflexo não somente das interações de clientes com produtos, serviços ou marcas, mas também com todas as pessoas envolvidas em uma empresa: colaboradores, representantes, fornecedores e liderança.
The Druids - Bringing in the Mistletoe close up in HD 4K Holonomics 2023-04-01 | A detailed close up of George Henry and Edward Atkinson Hornel's incredible painting at the Kelvingrove, Glasgow.
FCE Insight Experience | Simon Robinson Holonomics 2022-11-23 | Simon Robinson, CEO (Worldwide) of Holonomics provides key insights from his talk on innovation ecosystems and customer experiences with soul.
Elifas Andreato - Painter of Sounds Holonomics 2022-06-28 | Posted with permission from Bento Andreato. Translated by Maria Moraes Robinson and Simon Robinson.
An introduction to Customer Experiences with Soul Holonomics 2020-07-19 | Customer Experiences with Soul explores the meaning of soul in a design, business and branding context. It provides a holistic framework for designers, corporate entrepreneurs, creative leaders and those starting a new business or initiative to explore the principles underlying the dynamics of soulful customer experiences. It does so by linking the tools, techniques and framework for developing customer experiences with soul with an exploration of the questions of authenticity, purpose and human values.Holonomics is a business consultancy enabling organizations to achieve high-impact transformation in the areas of strategy, customer experience, deep tech and culture.For more information about the book please visit: cxwithsoul.com/the-bookSimon Robinson brings three decades of expertise in Customer Experience Design. In the mid-1990s, he was a co-founder of Genie Internet, the award-winning first mobile phone portal for the internet. He is the co-founder and CEO Worldwide of Holonomics and the co-author of the books Customer Experiences with Soul: A New Era in Design and Holonomics: Business Where People and Planet Matter. He began his career at BT Laboratories (British Telecom) in ergonomics and human factors, responsible for the user interfaces and the customer experience of fixed and mobile consumer products. In 1995 he and his colleagues created the concepts ‘designing the customer experience’ which brought together user-centred design and marketing into a single process. He is a Harvard Business Review author, a member of the Strongly Sustainable Business Model Group at OCAD University, Toronto, and editor of the blog http://www.transitionconsciousness.org.
Maria Moraes Robinson fala sobre o manifesto Deep Tech Holonomics 2020-05-12 | Neste momento decisivo da nossa história, onde mudanças dramáticas globais estão transformando a realidade, os hábitos, as escolhas e o comportamento humano, é urgente entender a tecnologia de novas maneiras, abrindo novos caminhos para a #inovação, a #cocriação e a #evolução.Pensando nisso, foi criado Deep Tech Network, movimento pioneiro no país com o objetivo de ajudar organizações a encontrarem soluções profundas para problemas complexos, ampliando o olhar para a evolução da tecnologia com maior consciência sobre o seu impacto na sociedade e no planeta.No formato de uma plataforma multimeios, o movimento, criado pelas empresas Holonomics e 1STi, ambas de #sãopaulo, possui um manifesto que explica as bases que o fundamentam e se inicia com o lançamento do Deep Tech Podcast. Para ouvir, acesse: www.deeptech.network
Henri Bortoft (2011) 12: The Dynamic Way of Understanding Holonomics 2019-12-08 | Bringing these lectures to a conclusion, Henri cites philosopher Ernest Cassirer: “The mathematical formula strives to make the phenomenon calculable. That of Goethe strives to make the phenomenon visible. Surely the phenomenon is already visible? Now we have seen that it is not. It has only begun to be visible. It is like an iceberg – there is a bit above the surface and there is the rest which can be made visible by working in this way. This is what Goethe does – he strives to make the phenomenon visible. What does that mean? It means that the phenomenon appears! So we are back to appearing. And the appearing is the seeing which sees it. That is the astonishing thing. There is no separation there. Appearing is the seeing which sees it. There is no subject-object separation or any of that. You have to go right upstream, and that is where phenomenology brings us. So we are coming to a completely dynamic way of understanding.The notes for this lecture, including extracts from Henri Bortoft's 'Taking Appearance Seriously' can be found here: transitionconsciousness.wordpress.com/2019/12/08/the-foundations-of-holonomics-12-the-dynamic-way-of-understandingFor more information about this series of lectures, please see: transitionconsciousness.wordpress.com/2019/07/23/the-foundations-of-holonomics-a-new-seriesRecorded at The Old Postern, Schumacher College, Totnes, Devon, September 2011. This lecture is ©Jacqueline Bortoft and has been made available with her kind permission.Recommended reading to accompany this series: Henri Bortoft (1996), The Wholeness of Nature: Goethe’s Way of Science, Floris Books, EdinbughHenri Bortoft (2012), Taking Appearance Seriously: The Dynamic Way of Seeing in Goethe and European Thought, Floris Books, EdinbughSimon Robinson and Maria Moraes Robinson (2014), Holonomics: Business Where People and Planet Matter, Floris Books, EdinbughSimon Robinson and Maria Moraes Robinson (2017), Customer Experiences with Soul: A New Era in Design, Holonomics Publishing, London
The Foundations of Holonomics 11: Truth, Method and Experience Holonomics 2019-11-23 | In this series we have been exploring the various elements of the Holonomics Approach as they are described in the Holonomic Circle. Up until this point we have been deepening our understanding of the various different elements that constitute the circle. But in this lecture we will be exploring the framework in a systemic manner, understanding the dynamic interplay between the differing levels of the circle, and in the inter-relationships between ‘what we say’ and ‘what we mean’ in the Trinity of Authenticity, ‘meaning’ and ‘methods’ in Tools and Techniques, and ‘truth’ and ‘identity and difference’ in the Transcendentals.The notes for this lecture, including extracts from Henri Bortoft's 'Taking Appearance Seriously' can be found here: transitionconsciousness.wordpress.com/2019/11/23/the-foundations-of-holonomics-11-truth-method-and-experienceFor more information about this series of lectures, please see: transitionconsciousness.wordpress.com/2019/07/23/the-foundations-of-holonomics-a-new-seriesRecorded at The Old Postern, Schumacher College, Totnes, Devon, September 2011. This lecture is ©Jacqueline Bortoft and has been made available with her kind permission.Recommended reading to accompany this series: Henri Bortoft (1996), The Wholeness of Nature: Goethe’s Way of Science, Floris Books, EdinbughHenri Bortoft (2012), Taking Appearance Seriously: The Dynamic Way of Seeing in Goethe and European Thought, Floris Books, EdinbughSimon Robinson and Maria Moraes Robinson (2014), Holonomics: Business Where People and Planet Matter, Floris Books, EdinbughSimon Robinson and Maria Moraes Robinson (2017), Customer Experiences with Soul: A New Era in Design, Holonomics Publishing, London
Maria Moraes Robinson reflete sobre o evento #BrazilSummit da The Economist Holonomics 2019-10-25 | The Brazil Summit brought together The Economist’s editors and more than 200 government and business leaders to evaluate Brazil’s progress and to discuss the country’s social, political and economic future in the year and the decade ahead.From a business perspective, the summit explored how Brazil could foster and improve entrepreneurialism and innovation in the coming decades? What are the promises for the largest startup ecosystem in the region? Can cutting-edge technologies help solve Brazil’s most pressing issues?
