M9 lirr train Queens VillagePassengers United2026-09-27 | M9 lirr train Queens VillageThe Reality of the MTAs Bus Network Redesigns (Queens plan, 2025, with titles read aloud)Passengers United2025-03-06 | Alas, the Queens Bus Network Redesign has been approved by the MTA Board. As the MTA, elected officials and well-funded special interest organizations promote this plan as part of their "Better Buses" campaigns, let us not overlook the dire consequences of these changes that we've seen and will continue to see across New York City. Time is not on our side and we must act now to save our bus service, our bus stops, and our communities.
This version includes read-aloud titles for those who are visually impaired.The Reality of the MTAs Bus Network Redesigns (Queens plan, 2025)Passengers United2025-03-06 | Alas, the Queens Bus Network Redesign has been approved by the MTA Board. As the MTA, elected officials and well-funded special interest organizations promote this plan as part of their "Better Buses" campaigns, let us not overlook the dire consequences of these changes that we've seen and will continue to see across New York City. Time is not on our side and we must act now to save our bus service, our bus stops, and our communities.Bus stop island by a bike lane has serious defectsPassengers United2025-02-17 | ...Preliminary Training for New Volunteers (PUVT 101) — All Video PresentationsPassengers United2025-02-09 | Here is the complete video portion of our Preliminary Training for New Volunteers (PUVT 101). We welcome you to watch these video presentations to learn more about Passengers United, the work we do, as well as expectations and other useful information for volunteers.
Please note that this is NOT a substitute for the full training course, which is mandatory for all volunteers to complete before beginning their service. The course, which takes approximately 2 hours to complete, is administered online and includes these video presentations and assessment questions designed to further your understanding.
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0:00 - Opening and Disclaimer 0:32 - Introduction 7:48 - Our Mission Statement 8:28 - Navigating our Website 34:04 - Overview of our Policy Positions on Safety 41:47 - Defining Equity 44:27 - Title VI and Institutionalizing Equity 47:11 - Measuring Equity 50:39 - Performative vs. Authentic Equity 54:21 - Accessibility Goes Beyond Elevators 57:58 - Understanding and Accommodating People (see youtube.com/watch?v=UAGk4Gt4fbk) 58:31 - Some Basic Expectations 1:00:16 - Safety Tips 1:13:27 - Know Your NYPD Transit Districts 1:23:05 - An Important Distinction 1:28:44 - Pledge
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References:
Cantilina, K., Daly, S. R., Reed, M. P., & Hampshire, R. C. (2021). Approaches and barriers to addressing equity in transportation: Experiences of transportation practitioners. Transportation Research Record: Journal of the Transportation Research Board, 2675(10), 972–985. https://doi.org/10.1177/0361198121101...
Davis, V. O., & Butler, T. L. (2023). Inclusive Transportation: A manifesto for repairing divided communities. Island Press.
Gartsman, A. (2021, September 9–14). Using equity in transit service allocation decisions [Conference presentation]. Conference on Advancing Transportation Equity, Virtual. https://trb-cate.secure-platform.com/...
Linovski, O., Baker, D. (2023). Community-designed participation: lessons for equity in transportation planning. Transportation Research Record, 2677(6), 172–181. https://doi.org/10.1177/0361198122114...
McCullough, S. R, & Erasmus, S. (2021). Assessing the Impact of Equity Work in Transportation. UC Davis: Institute of Transportation Studies. http://dx.doi.org/10.7922/G2154FBQ
Soltani, A., & Ivaki, Y. E. (2011). Inequity in the provision of public bus service for socially disadvantaged groups. Journal of Sustainable Development, 4(5), 229–236. doi.org/10.5539/jsd.v4n5p229
Yeganeh, A. J., Hall, R., Pearce, A., & Hankey, S. (2018). A social equity analysis of the U.S. public transportation system based on job accessibility. Journal of Transport and Land Use, 11(1), 1039–1056. doi.org/10.5198/jtlu.2018.1370NEXT STEPS: Queens Bus Network Redesign Meeting (Jan. 16)Passengers United2025-01-17 | ...Man on fire at Penn Station — B-roll of crime scene and response, reactions from commutersPassengers United2024-12-28 | ...Two shot at Avenue U Subway Station in BrooklynPassengers United2024-12-26 | ...Man hit by train outside Parsons Blvd subway station on Hillside Ave – B-roll footagePassengers United2024-12-26 | ...Tour of new elevators and renovation at the 68th Street-Hunter College stationPassengers United2024-12-26 | ...Taxi crashes into several people at 34th street causing injuries on Christmas Day.Passengers United2024-12-26 | ...Emergency Organizing Meeting for the Queens Bus Network Redesign Post-Final Plan Addendum ReleasePassengers United2024-12-21 | ...Nassau Inter-County Express (NICE Bus) Info Session — Upward and ForwardPassengers United2024-11-08 | Learn about NICE Bus, its parent company, Transdev, and its role in the region's transportation system, and have yourquestions answered by NICE's leadership!Under the 7 Line: Community Connections (on Human Trafficking) — Upward and ForwardPassengers United2024-10-20 | JOIN ZOOM MEETING: us06web.zoom.us/j/82847545783?pwd=bn7cLNFcuwwYZ8U3ROaKFPUwiUAie1.1
Upward and Forward session on Saturday, October 19 at 12:30 PM ET Join Massiel Lugo as she shares her story about helping victims of sex trafficking and empowering immigrant youth in the Jackson Heights community to thrive. We will also proudly honor Massiel as WOMAN LEADER OF THE YEAR for her courage, determination, and selfless dedication to her community.Passengers United is live at Kings County Hospital Train Operator stabbed in critical conditionPassengers United2024-10-09 | ...Passengers United joins protest against congestion pricing lawsuit before first day in courtPassengers United2024-09-27 | DISCLAIMER: The facts and opinions presented by the public in this video do not necessarily represent the views of Passengers United as an organization.
As we have stated before, we oppose this congestion pricing plan because of its adverse impacts on environmental justice communities and those who lack access to alternative transportation modes. Today (Sep 27, 2024) we joined New Yorkers Against Congestion Pricing Tax to peacefully protest the congestion pricing plan once again as NYC Comptroller Brad Lander and Riders Alliance (plaintiffs in their lawsuit against Gov. Hochul to reinstate the plan) held a press conference with Transportation Alternatives, OpenPlans, and a few other special interest groups before their first hearing in court.Live coverage of subway shooting 4 people shotPassengers United2024-09-15 | ...First Day Of Nassau Inter County N1, N24 bus route starting and ending at BellrosePassengers United2024-09-01 | ...$1,025 and Counting! Gratitudes and Milestones at our Sunset Social Kickoff FundraiserPassengers United2024-07-15 | ...View of the 2024 Macys July 4th Fireworks from the New Jersey SidePassengers United2024-07-15 | ...Special Announcement of our Final Position on the Queens Bus Network RedesignPassengers United2024-07-11 | ...#CongestionPricingDebunked (cleaner air…but for who?)Passengers United2024-06-19 | Cleaner air…but for who? Congestion pricing will actually WORSEN air pollution in the poorest parts of the city and surrounding region. It will do nothing to combat climate change, rather it will exacerbate the burden for the most vulnerable. That's been proven in the MTA's Environmental Assessment.Congestion pricing will not properly reduce traffic congestion in NYC. #congestionpricingdebunkedPassengers United2024-06-18 | ...#CongestionPricingDebunked (the data speak for themselves)Passengers United2024-06-17 | The MTA and other groups would like you to believe that #congestionpricing is necessary to fund the MTA's capital programs. That is a false narrative and the facts speak for themselves. The MTA doesn't need any more money that it will fail to save or spend responsibly. #CongestionPricingDebunkedStatement on the Queens Bus Network Redesign: EXTEND THE OUTREACH PERIOD UNTIL NOVEMBER 4th!Passengers United2024-06-07 | ...Press Conference & Community Outreach at 46th St Station after Fatal Stabbing of 17-Year-Old GirlPassengers United2024-05-13 | On the night of Wednesday, May 8, 2024, an altercation between a 15-year old and a 17-year-old (both female) broke out in Sunnyside, Queens, near the 46th Street 7 train station. It made its way into the station entrance stairs, where the 15-year-old pulled out a knife and stabbed the 17-year-old. The 15-year-old escaped onto a Flushing-bound 7 train, and emergency responders brought the 17-year-old to a nearby hospital, where she was pronounced deceased.
The NYPD's investigation has been hampered by the lack of functioning surveillance cameras in the station (they were covered up with black garbage bags). Many of the lights inside the station and station complex are out as well, creating an unsafe atmosphere at night.
We responded to this tragedy the next day (May 9), where we not only held a press conference to demand better safety conditions but also to join the grieving community at their vigil (put together by friends of the deceased) and provide outreach and support to them when no one else would do so. Special thanks to our friend and fellow community activist Talea Wufka for stepping in, providing emotional support, and being of tremendous help to everyone involved. Our hearts go out to the family and friends of the deceased as we call for better leadership and common sense solutions to prevent the next devastating incident from happening.
0:00 — Press Conference 6:04 — Tour of Station 9:31 — Plea to Queens CB2 Chair 12:48 — Interview with Talea Wufka 18:17 — VP Nierenberg Interview with LLN NYC 22:35 — Pres. D'souza Interview with LLN NYC 32:06 — Memorial/Friends of VictimAnother night on the Fulton Street 2/3 subway station platform… (where are the cops?)Passengers United2024-04-11 | ...Response to Shooting at Hoyt-Schermerhorn Streets Station + NYPD Press Conference on ScenePassengers United2024-03-15 | ...Passengers United Stands with Frustrated MTA Workers at Protest for Better Safety on Transit (Mar 9)Passengers United2024-03-10 | On March 9, 2024, Passengers United marched from Michael J. Quill Bus Depot to Governor Hochul's office in Midtown with frustrated transit workers to demand that the MTA, city and state elected officials take safety in the subway and bus systems seriously. This video shows the press conference outside Governor Hochul's office.
Special thanks to Christopher Leon Johnson for allowing us to use his footage of the protest! For more of Christopher Leon Johnson's work, click on this link: youtube.com/c/christopherleonjohnsonLive Reaction to Governor Kathy Hochuls Announcement and Subway Crime – Community ChatPassengers United2024-03-08 | CALL IN to this program: (929) 529-2464
At Passengers United, we have called for the National Guard to help homeless and emotionally-disturbed individuals in the subway system. Yesterday, Governor Hochul announced the deployment of National Guard troops and state troopers into subway stations to instead inspect the bags of riders at the entrances. We believe that this stop-and-frisk approach is a waste of the National Guard and will not improve safety, especially where it is necessary. Why are the police and the National Guard being used the wrong way by the city and state?Get Serious about Subway Safety! Press Conference with Transit Workers before Hochuls AnnouncementPassengers United2024-03-05 | This press conference is dedicated to Garrett Goble, the subway operator who was killed in a fire caused by his train running over a shopping cart thrown in front of it. For President D'souza's remarks and dedication after the press conference, skip to 51:04.Discrimination by MTA after our President Charlton was not called to speak at MTA virtual meetingPassengers United2024-03-01 | ...Raul Rivera being escorted out of MTA public hearing after speaking out on congestion pricingPassengers United2024-03-01 | ...Response to Slashing of Conductor at Rockaway Avenue (C) Station + Assessment of Station ConditionsPassengers United2024-02-29 | ...NYPD Press Conference after Homicide Onboard D Train at 182nd-183rd Streets StationPassengers United2024-02-23 | NYPD: "The 46th Precinct Detective Squad is endeavoring to locate and apprehend three individuals in regards to a Homicide that occurred on February 23, 2024 at approximately 0457 hours. Incident occurred on a southbound D train located at East 182nd Street and Grand Concourse, located within the confines of the 46th precinct. The victim was shot once which caused his demise. The three suspects fled location on foot in unknown direction."Response to Transit Worker Assault at Wall St Station + Contempt by TWU Local 100 LeadershipPassengers United2024-02-17 | ...Response to Fatal Shooting at Mount Eden Ave Station & NYPD Chief Kempers Remarks on Subway SafetyPassengers United2024-02-17 | ...B-Roll of Crime Scene of Mass Subway Shooting in the Bronx + Shell Casings from BulletsPassengers United2024-02-13 | ...NYPD Press Conference after Mass Shooting at the Mount Eden Ave Subway StationPassengers United2024-02-13 | ...Why is the Asian community being left out of the planning process for a casino in Willets Point?Passengers United2024-02-08 | ...Inaugural Run of R211T Walk-Through Subway CarsPassengers United2024-02-02 | The R211T — the first New York City Subway car type with open gangways — has officially launched, and Passengers United got a chance to ride it on its first day of service!Passengers United Speaks at MTA Committee Meetings (Jan. 29, 2024)Passengers United2024-01-29 | 00:00 Bridges & Tunnels Committee Meeting (Jack, Charlton) 04:15 Joint LIRR/MNR Committee Meeting (Jack, Andy, Charlton) 09:52 NYCT Committee Meeting (David, Charlton, Andy) 15:33 Capital Program Committee Meeting (Charlton) 17:36 Finance Committee Meeting (Charlton)Graffiti, Water damage in the 191 street subway tunnel entrance in Washington heightsPassengers United2024-01-23 | ...New Platform Barriers at 191 street 1 line Subway Station installedPassengers United2024-01-23 | ...Live at the MTA F line Subway train derailmentPassengers United2024-01-11 | ...Major construction work on the 7, N, F Subway Lines this weekend January 6-8Passengers United2024-01-05 | ...SPEAKOUT: Queens Bus Network Redesign Meeting (Jan. 4)Passengers United2024-01-05 | ...Man who sexually attacks 19 year old woman fires machine gun at MTA police in JamaicaPassengers United2023-12-30 | From MTAPD:
At approximately 2211 hours, a 19 year-old female complainant approached officers at the MTAPD Jamaica district office alleging that a man had grabbed her breasts and blocked her path on the sidewalk outside a few minutes earlier. She displayed a picture she had taken on her phone of the perpetrator, who is wearing a distinctive jacket.
Officers begin within two minutes to canvass the area and at approximately 2216 hours two uniformed MTAPD officers observe the suspect, still wearing the jacket in the victim's picture, near 91st Avenue and Sutphin Boulevard, approximately one block from Jamaica Station.
As the officers attempt to arrest him, the suspect resists, reaching toward his waistband, and refusing to comply with officers' requests to show his hands. At approximately 2219 hours, a shot is fired by the perpetrator. Both officers step back and draw their service weapons, as the suspect's MAC-10 submachine gun with a 30-round extended magazine becomes visible. Both officers then fire, striking the suspect in the head and elsewhere on his body.
The perpetrator was transported to Jamaica Hospital, where he was pronounced dead at 2320 hours. The suspect's gun was recovered at the scene (photo attached). Incident captured on officers' body-worn cameras.
Both officers were transported with trauma to an area hospital.
The investigation, which is in early stages, will be led by the MTA Police with assistance from the NYPD. Notification is being made to the Office of the NYS Attorney General and MTA Inspector General.
Suspect is a 52 year-old male, with identification withheld pending family notification.A ride and tour of the MTA Holiday Vintage TrainPassengers United2023-12-22 | ...Emergency Organizing Meeting for the Queens Bus Network Redesign (December 20, 2023)Passengers United2023-12-21 | ...MTA Queens Bus Network Redesign Press Conference for the Final PlanPassengers United2023-12-12 | The new Queens Bus Network Redesign plan still leaves many parts of Queens without adequate bus service. In some cases, it also creates transit deserts with extreme bus stop eliminations, forcing mobility-challenged commuters (e.g. senior citizens and people with disabilities) to walk longer, causing them to miss their buses and have to wait at least 15 minutes for the next one. Riders also don’t know if there service has increased or decreased.
In today’s press release, the MTA mentioned that “83% of riders will continue to use the same bus stop that they do today.” This is not a convincing argument because it does not explain who the 17% are that will lose their bus stops. Keep in mind that, if we assume that everyone in Queens uses the buses, this amounts to nearly 386,000 people losing their stops.We fear that this plan may discriminate against the very riders the MTA is supposed to serve and, as a result, would violate Title VI of the Civil Rights Act.
Furthermore, this final plan does not show existing and proposed revenue miles and hours. We also call for this new plan to be held off for another year so that the new ridership patterns caused by congestion pricing can be assessed and incorporated into it. We should note that congestion pricing will harm many community members who will already be harmed by this plan, as they may be compelled to switch to other transportation modes such as Uber and Lyft, which would have a greater monopoly in the city.
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Note from the President: Passengers United was not allowed to stand at the MTA podium and our comments were not included in the final press release that the MTA sent out. The comments expressed in this video do not represent those of Passengers United. Unfortunately Riders Alliance was allowed to stand at the podium during this press conference along with transportation alternatives and go to the press technical briefing we however at Passengers United was not allowed to attend. The MTA is afraid of the truth and continues to discriminate on minority organizers.