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Using your Fire TV: Getting to know audio streaming for Bluetooth hearing aids
Welcome to Fire TV. In this video, we walk you through the basic uses of your Bluetooth-enabled hearing aids on your select Fire TV streaming media player.
Note that select hearing aids are currently supported with more to come.
For an optimal experience, you should be connected to a 5GHz Wi-Fi network. You should also be within 10 feet of your Fire TV device and make sure that you have line of sight of the device.
For volume control, there are several ways to adjust the streaming volume on your hearing aids.
1. First, if your remote control has volume controls, you can use that to adjust the streaming volume on your Hearing Aids at any time.
2. If your remote does not have a volume bar, you can adjust the streaming volume by going to *Settings* on the *Main Menu bar*, then *Accessibility*. Scroll down and select *Hearing Aids.*
Select your listed hearing aids, then *Volume*. There you can control the streaming volume by pressing *Fast Forward* on your remote to increase streaming volume or *Rewind* to decrease it.
On this screen, you can also mute your hearing aids, check or change your connection status, or unpair your hearing aids.
3. Finally, you can also adjust the streaming volume on your hearing aids by pressing and holding the *Home button* on your remote control.
This will activate a Quick Settings menu across the screen.
At the bottom of the menu is a slider for increasing or lowering the streaming volume. You can also *Mute* the streaming volume or *Disconnect* your hearing aids.
If you need to stop using your Bluetooth Hearing Aids on your Fire TV, for example to take an incoming phone call:
1. First, pause the program you’re watching then turn the Bluetooth setting on your smartphone or tablet back on.
2. Then disconnect your hearing aids from your Fire TV through *Quick Settings* by pressing and holding the *Home button*. Navigate down to *Hearing Aid Options*, and click *Disconnect*.
3. Since your hearing aids are always in search of a Bluetooth connection, they will quickly reconnect with your smartphone or tablet or appear on their list of available devices.
4. Once you’re reconnected, you’re able to take your call.
5. When you’ve finished your call and wish to return to your Fire TV program, turn off Bluetooth on your smartphone or tablet.
6. Then go back to *Quick Settings* by pressing and holding the Home button on your remote control and navigate down to the bottom of the screen to click on *Connect*.
Interested in learning about your Fire TV device? Watch our video on how to initially pair your Bluetooth-enabled Hearing Aids or get an overview of other Fire TV accessibility features.
Using your Fire TV: Pairing Your Bluetooth Hearing Aids for private listening.
Welcome to Fire TV. In this video, we explain how to pair your Bluetooth-enabled hearing aids with your Fire TV streaming media player for a private listening experience.
Note that select hearing aids are currently supported with more to come.
For an optimal experience, you should be connected to a 5GHz Wi-Fi network. You should also be within 10 feet of your Fire TV device and make sure that you have line of sight of the device.
1. When pairing your Bluetooth Hearing Aids with your Fire TV device for the first time, navigate to *Settings* on the *Main Menu bar*.
2. Scroll down to *Accessibility*, *Select Hearing Aids*, and then *Add Hearing Aids*. Instructions on how to pair your Bluetooth Hearing Aids will appear.
3. First, it’s important to note that Bluetooth hearing aids can only be connected to one device at a time. So you need to disconnect them from other devices such as your phone or your tablet. You can do so by temporarily turning off Bluetooth on all other devices.
4. Next, put your hearing aids in pairing mode per manufacturer's instructions. For example, you may have to open and close the battery door. Or, if the batteries are rechargeable, briefly place your hearing aids in the charging case then remove them.
5. After completing these steps, click *Next* to trigger a Search for your hearing aids.
6. If you use two hearing aids, you should see both of them listed. Note that they might have the same name. But you’ll still need to pair them separately. Select one and begin the pairing process.
7. Pairing will take a few moments. When complete, you’ll be alerted that your hearing aids paired successfully.
8. You will then be prompted to pair a second hearing aid. To do so, repeat the process for pairing the first hearing aid.
9. If you only have one hearing aid, you only need to go through the pairing process once.
10. If you find that one or both of your hearing aids aren’t working, it’s possible they didn’t pair correctly.
11. Remember that Bluetooth hearing aids can only be connected to one device at a time, so if you don’t see your hearing aid listed, make sure they are disconnected from other devices. It’s also important to remember that you should be within ten feet of your Fire TV device to be able to pair with the Bluetooth hearing Aids. Try moving a little closer.
12. Once your hearing aids are paired, you can make adjustments to them in Settings or *Quick Settings* by pressing and holding the *Home button*. You can also change volume by using the volume controls on your remote.
A. If your Fire TV remote has *volume controls*, you can change the streaming volume by using that, or by pressing and holding the *Home button* to access *Quick Settings*. At the bottom of the menu is a slider for increasing or lowering the streaming volume.
B. You can also go to *Settings*, *Accessibility*, *Hearing Aids*. Select your listed hearing aids and *Volume*.
Interested in learning about your Fire TV device? Watch our video on using your Bluetooth-enabled Hearing Aids with your Fire TV device or get an overview of other Fire TV accessibility features.
Welcome to Fire TV. In this video, we give a tour of your Alexa Voice Remote. Keep in mind, there are slight differences between the Alexa Voice Remotes—not all Alexa Voice Remotes include TV controls like a power button and volume bar.
- The *Alexa Voice Remote* has buttons on the front and a rounded back with a sliding panel to open the battery compartment. *The top* of the remote has a button in the left corner which is the Power button. The *bottom* of the remote is mostly empty space.
1. Two AAA batteries are included. To put the batteries in the remote, press the indentation on the back of the remote and slide the panel open. Insert the batteries with their flat ends toward the small spring at one end of the battery compartment, then replace the battery cover.
2. On the front, opposite from the indentation on the back, is a round *Navigation Ring* where the outside ring and center are clickable. The Navigation Ring has five buttons. Moving clockwise, starting at the top of the ring, is up, right, down, left, with select in the center.
3. Just above the Navigation Ring is the *Voice Search* button. Press and hold this button to activate voice control with Alexa. The microphone is the tiny hole right above the Voice Search button—speak into that for best results using Alexa.
4. The small button next to the microphone in the top left corner is *Power*.
5. Just below the Navigation Ring are two rows of three buttons. On the first row moving from left to right you have *Back*, *Home*, and *Menu*. Home has a raised dot. Below that, moving from left to right you have *Rewind*, *Play/Pause*, and *Fast Forward*.
6. Below these buttons is a vertical *Volume* bar. Pressing at the top end raises the volume while pressing at the button end lowers it.
7. Below the volume button is a single button, which is *Mute*.
To turn on your TV or media system, press the Power button on the remote, which is the small button located in the top left corner.
Connect one end of the USB cable into your Amazon Fire TV Stick and the other end into the power adapter.
Plug your Fire TV Stick into an HDMI port on your TV, then plug the power adapter into a nearby outlet.
Turn your TV or media system on and volume up using your TV remote, then select the appropriate HDMI input. A startup sound will play, signaling that the device is ready for setup—this might take a few moments.
If the remote isn’t already paired, the Fire TV Stick will take a few seconds to look for the Alexa Voice Remote. You will hear a tone until the remote is paired. If the pairing is taking a long time and you're hearing the tone several times, make sure the batteries have been properly installed and try moving closer to the Fire TV Stick.
If you need to manually pair the voice remote, press the Home button for up to 10 seconds. Most Home buttons have a raised dot and are located in the center of the row of three buttons below the Navigation Ring.
Once your remote is paired, after a few seconds, you will hear two tones. This lets you know that VoiceView can now be activated.
To activate the VoiceView screen reader to have on-screen text and actions read out loud. Press and hold the Back and Menu buttons at the same time for two seconds. The Back and Menu buttons are located just under the Navigation Ring in the row of three buttons on either side of the Home button. The left button is Back and the right button is Menu.
Once the VoiceView screen reader is activated, the VoiceView tutorial will start. You will hear: VoiceView ready. Press the Play/Pause button on your remote to begin a brief VoiceView tutorial. The Play/Pause button is the middle button on the bottom row of three small buttons.
The tutorial provides a review of the remote control and a list of several tips. As you use the Up and Down buttons on the Navigation Ring to move between tips, VoiceView reads each tip.
To exit the tutorial, press the Fast Forward button, which is on the right side of the Play/Pause button. Once your Fire TV setup is complete, you can go back to the tutorial at any time through Settings, then Accessibility, then VoiceView. and finally down to VoiceView tutorial.
After VoiceView is activated, the screen reader will describe what is happening on screen until it’s deactivated. To deactivate VoiceView, press and hold the Back and Menu buttons at the same time for two seconds. You will hear “VoiceView exiting.”
Back to setting up your Fire TV stick. Next, a menu will appear asking you to select your language. Use the Up and Down buttons on the Navigation Ring to choose your language, then press Select. English is the default selection.
Fire TV will automatically scan for available wifi networks. Use the Left and Right buttons to go through the list of networks found, and select your network by pressing Select, then enter your wifi password to connect.
To enter your password, use the Navigation Ring to locate and select characters from the on-screen keyboard. To continue, press the Play button on your remote or navigate to the Connect button on the keyboard.
Your Fire TV will look for, download, and install any available updates. This may take a few minutes. Once complete, VoiceView will relaunch if it was running before the update.
Next, sign in to your Amazon account or create a new one.
You can sign in to your account one of two ways. The first is through a mobile phone, tablet, or laptop.
On your selected device, go to the website amazon.com/code. Log in to your account and enter the code that appears on the Fire TV screen.
If you do not have a separate device, you can enter your login information on screen by pressing the Menu button and following the instructions.
You can use VoiceView to read the on-screen login text. To repeat the login information or code, press the Menu button, which is the right button just under the Navigation Ring in the row of three buttons.
Once that’s done, confirm that the account registered on the Fire TV is correct.
You can save your wifi network and password to your account. That way, Amazon can connect any compatible devices to the internet in the future. You can turn on/off this feature in Settings, then Network, then Wifi passwords.
Now that you've signed into your Amazon account, a few more steps may happen before the set-up of your Fire TV and Alexa Voice Remote is complete.
You may get the option to set up parental controls, test your audio, download apps for streaming services, and/or set up a child profile.
To go through these steps, use the Navigation Ring and Select buttons.
Once the setup of your Fire TV and Alexa Voice Remote is complete, the home screen will appear. You can always go back to Settings to make any changes to your experience.
Welcome to your Fire TV. In this video, we unbox the Fire TV Stick, and share how to connect it to your TV or home media system.
In the box are six items: a Fire TV Stick, an Alexa Voice Remote, a set of batteries, a micro USB Cable, a USB Power Adapter, and an HDMI Extender cable.
1. The *Fire TV Stick* is the smaller of the two devices in the box, roughly 5 inches long. It has a smooth surface and an HDMI output on one end.
2. The *Alexa Voice Remote* is the other, and has buttons on the front and a rounded back with a sliding panel to open the battery compartment. To put the batteries in the remote, press the indentation on the back of the remote and slide the panel open.
3. Two *AAA batteries* are included. Insert the batteries into the Alexa Voice Remote with their flat ends toward the small spring at one end of the battery compartment, then replace the battery cover.
4. The micro USB Cable connects to the USB Power adapter on one end and to the small socket on the side of the Fire TV Stick on the other end.
5. Once the micro USB cable is connected to both, the *USB Power Adapter* needs to be plugged into the wall.
6. The *HDMI Extender Cable* is included to extend your Fire TV Stick if it doesn’t fit properly into your TV or media system. It’s the shorter of the two cables. The Fire TV Stick goes into the extender, then the extender goes into your TV or media system.
To start using your Fire TV Stick, connect it to an HDMI input on your TV or media system. Ensure the Power Adapter is plugged in and connected to the Fire TV Stick via the micro USB Cable.
Welcome to your Fire TV. In this video, we unbox the Fire TV Cube, and share how to connect it to your TV or home media system.
In the box are six items:
1. The *Fire TV Cube* is the cube-shaped device. It has four rubber feet on the bottom and four buttons on top. The button with the raised dot is the *Action* Button. Moving clockwise from the Action Button, the other buttons are: *volume down*, *microphone on-off toggle*, and *volume up*. On the back are four inputs. From left to right they are: USB, infrared emitter, HDMI, and power.
2. The *Alexa Voice Remote*. It has buttons on the front and a rounded back with a sliding panel to open the battery compartment. To change the batteries, press the indentation on the back of the remote and slide the panel open.
3. Two *AAA batteries* are included. Insert the batteries into the Alexa Voice Remote with their flat ends toward the small spring at one end of the battery compartment, then replace the battery cover.
4. The *Power Adapter*. It needs to be plugged into the wall.
5. The *IR Extender Cable*, or infrared extender cable. It is a small square box with a cable permanently attached to one end. It helps the Fire TV Cube communicate with other media devices.
6. The *Ethernet Adapter*. It can be used to connect your Fire TV Cube directly to your network if your WI-FI isn't strong enough.
Before you can start using your Fire TV Cube, you’ll need an HDMI cable. You’ll need to provide your own HDMI cable as one isn’t included with the device. To start using your Fire TV Cube, connect one end of an HDMI cable to the Fire TV Cube and the other end to your TV or media system. Ensure the Power Adapter is plugged in and connected to the Fire TV Cube. If using the IR extender cable, connect it to your Fire TV Cube and place it on the same shelf as the device you want to control or the lowest shelf for devices on multiple shelves.
Full transcript with visual description available on Amazon Accessibility Hub: amazon.com/b?node=28933523011
Welcome to Fire TV. In this video, we give a tour of the different Alexa Voice Remotes to help you recognize which one you have, and get to know the buttons and their location.
Some of the differences between the Alexa Voice Remotes include the location of key buttons, whether or not they include TV controls, and preset app buttons for streaming services such as Netflix and Prime Video.
All Alexa Voice Remotes have buttons on the front and a rounded back with a battery compartment.
Battery compartments will vary. Some compartment panels open by pressing down on the indentation on the back and sliding it open. Other compartments have a tab, that when pressed, will unlatch the panel. Some battery compartments may also have an arrow indicating the direction to slide the panel open.
The front side of the remote has all the buttons.
If your remote has TV controls, you’ll find a small button at the top, either in the left corner or the right corner. This is the Power button for turning the TV on and off.
Alexa Voice Remotes have a Voice Search button just above the Navigation Ring for activating voice control with Alexa.
The small hole right above the Voice Search button is the microphone. When talking to Alexa, press and hold the Voice Search button, and you will hear a chime indicating Alexa is ready. You can speak directly into the microphone for best results.
Below the Voice Search button is a Navigation Ring, located towards the top of the remote.
The navigation ring is the central control for your remote. You can move up, down, left, and right on the screen by pressing the side of the ring in that direction. The large round button inside the Navigation Ring is the Select button used for choosing whatever option you’ve landed on.
On most remotes, below the Navigation Ring, are two rows of three buttons.
On the first row, from left to right, you have: Back, Home, and Menu. Home has a raised dot.
On the second row, from left to right, you have: Rewind, Play/Pause, and Fast Forward.
Below the Navigation Ring and the two rows of buttons is a vertical Volume bar. Pressing at the top end raises the volume and pressing at the bottom end lowers it.
For most remotes, below or to the left of the volume bar, is a Mute button to turn sound off and on.
Certain remotes come with preset app buttons for streaming services such as Netflix and Prime Video. They are located underneath the volume bar.
Fire TV Omni QLED Series, Fire TV 4-Series, or third party TVs with Fire TV built in come with their own remotes that have additional buttons, such as a:
- Guide button that displays all channel and program listings for your live TV apps, ...
- Quick Settings button for quick and easy access for customization,
- Source button so you can navigate the different devices connected to your smart TV, and a
- Channel bar for changing channels up or down.
To help you get familiar with your Alexa Voice Remote at any time, you can have the names of the basic remote buttons spoken when you press them. To do this, activate the VoiceView feature Explore Your Remote. To turn on Explore Your Remote:
First, turn on VoiceView. To do this, press and hold the Back and Menu buttons on your Alexa Voice Remote for about two seconds and you will hear “VoiceView Ready”.
Press and hold the *Play/Pause* button first and while holding it press *Select* for 2 seconds. As a reminder, Play/Pause is the middle button in the bottom row of the three buttons below your remote’s Navigation Ring. The Select button is inside the Navigation Ring.
Wait until you hear, “Explore Remote”.
You can explore buttons by pressing the button on your remote to hear their function spoken.
Note that certain buttons on some remotes may not be announced in Explore Your Remote.
To turn off Explore Your Remote, repeat the same button combination: press and hold the *Play/Pause* button first and while holding it press *Select* for 2 seconds.
Interested in learning more about Fire TV accessibility features? Take a look at our videos on Getting to know your Alexa Voice Remote and Getting familiar with Screen Magnifier.
For more how-to videos and information about accessibility, visit: amazon.com/accessibility.
Welcome to Fire TV. In this video, we take an in-depth look at the VoiceView screen reader advanced features available on your Fire TV device.
*About VoiceView*
VoiceView is the screen reader that speaks on-screen text out loud on Amazon devices. It’s designed for people who are blind or who have low vision, when browsing movies and TV shows, navigating menu options, and customizing settings.
As a reminder, to turn on VoiceView, press and hold the *Back* and *Menu* buttons on your *Alexa Voice Remote* for about two seconds and you will hear "VoiceView Ready.”
Pressing and holding those buttons again will turn VoiceView off.
To learn more about the location of buttons and their functions, check out the video: Getting to know your Alexa Voice Remote.
*VoiceView settings and preferences*
There are several VoiceView features that can be adjusted to meet your needs. To customize the way VoiceView provides information, go to Settings... Accessibility... VoiceView.
You can customize Reading Speed, Verbosity, Speech Volume, Sounds Volume, Key Echo, and Punctuation Level. Here’s a quick breakdown of each of those options:
- *Reading Speed* adjusts how fast VoiceView talks.
*- Verbosity* adjusts how much information VoiceView speaks while navigating your Fire TV. Within Verbosity you can turn on or off elements you’re *browsing*, *Usage Hints*, and details about the *screen layout*.
*- Speech Volume* gives you control to select how loud or soft VoiceView sounds when speaking.
*- Sounds Volume* lets you select the level for sounds that VoiceView uses while navigating your Fire TV.
*- Key Echo* lets you choose how text characters are echoed back to you when using the on-screen keyboard. You can set this to *None*, *Characters*, *Words*, or both *Characters and Words*.
*- Punctuation Level* lets you manage how much punctuation VoiceView reads aloud. You can set this to *None*, *Some*, *Most*, or *All*.
At the bottom of the list of VoiceView Settings is "VoiceView Tutorial." Selecting this option starts the same VoiceView tour that played the first time you activated VoiceView.
*VoiceView and the Menu button*
The Menu button on your remote allows you to engage with VoiceView in a variety of ways.
When VoiceView is turned on, pressing the *Menu* button once will read or repeat the currently selected item and offer more information if available.
Pressing the *Menu* button twice quickly provides additional options available for your current selection.
Pressing and holding the *Menu* button for about two seconds activates VoiceView Review Mode.
Review Mode can be used to read text that VoiceView doesn't normally read or to navigate by sentence, word or character.
When Review Mode is active use the *Up* and *Down* buttons on the *Navigation Ring* to choose whether VoiceView reads by sentence, word or character. Use the *Left* and *Right* buttons on the *Navigation Ring* to read.
To turn off Review Mode, press the Menu button for about two seconds and you will hear “Review Mode Off”.
Interested in learning more about Fire TV accessibility features? Take a look at our videos on Getting to know the VoiceView screen reader and Navigating your Fire TV using VoiceView.
For more how-to videos and information about accessibility, visit: amazon.com/accessibility.
Welcome to Fire TV. In this video, we walk you through how to turn the VoiceView screen reader on and off, and how to access the VoiceView tutorial on your Fire TV device.
VoiceView is the screen reader that speaks on-screen text out loud on Amazon devices. It’s designed for people who are blind or who have low vision, when browsing movies and TV shows, navigating menu options, and customizing settings.
To use VoiceView, press and hold the *Back* and *Menu* buttons on your *Alexa Voice Remote* for about two seconds and you will hear: “VoiceView Ready” indicating VoiceView is now running.
To learn more about the location of buttons and their functions, check out our guidance on Identifying your Fire TV remote for Fire TV devices.
If you're using VoiceView for the first time, it may be useful to go through the VoiceView tutorial for instructions on how to use the screen reader. “Press the Play/Pause button on your remote to begin a brief VoiceView tutorial. The Play/Pause button is the middle button on the bottom row of three small buttons.”
The tutorial will automatically start the first time you turn Voice View on. You can review the tutorial any time VoiceView is active by going to VoiceView settings.
To get there:
Go to *Settings* at the end of the *Main Menu* bar, then move down and select *Accessibility*.
Scroll down and select *VoiceView*. You’ll find the VoiceView Tutorial near the bottom of the VoiceView options.
If VoiceView is not already activated, select Turn On to see more options. Then, scroll down to the bottom of the list and select *VoiceView Tutorial*.
To turn VoiceView off, press the *Back* and Menu buttons for two seconds again and you will hear “VoiceView Exiting”.
On some Fire TV models, VoiceView and Dolby Surround Sound cannot be used at the same time. In those cases, you will be prompted to select a different audio format.
If you choose to leave Dolby Surround Sound on, you may need to pause or leave video playback to hear VoiceView as intended.
When media is not playing, VoiceView speech will continue to work normally.
You can turn Dolby Surround Sound back on through Audio Setting from the Main Menu Bar.
Interested in learning more about Fire TV accessibility features? Watch our videos on using your Fire TV Stick and Alexa Voice Remote for the first time, and basic uses of the VoiceView screen reader.
For more how-to videos and information about accessibility, visit: amazon.com/accessibility.
Welcome to Fire TV. In this video, we walk you through the basic uses of the VoiceView screen reader on your Fire TV device.
VoiceView is a screen reader that speaks on-screen text out loud. As a reminder, to turn on VoiceView, press and hold the *Back* and *Menu* buttons on your *Alexa Voice Remote* for about two seconds and you will hear “VoiceView Ready”.
To learn more about the position of buttons and their functions, check out the video on Identifying your Fire TV remote for Fire TV devices.
Whenever VoiceView is on, it will automatically speak or describe what is currently selected. A green box also highlights the current selection or location on the screen.
Use the Navigation Ring to browse content on your Fire TV device. You can move up, down, left, and right by pressing the side of the ring in that direction. Press the button in the center to Select.
VoiceView is customizable. You can adjust the VoiceView volume and speaking rate at any time.
To do that, hold down the *Play/Pause* button while pressing *Up* or *Down* to make the adjustment.
Press *Left* or *Right* while holding down the *Play/Pause* button to switch between adjusting volume and speech rate. You will hear… “Press left and right to cycle through speech settings. Press up and down to adjust speech volume”.
When the voice sounds the way you want, release the *Play/Pause* button.
While VoiceView is active, press the *Menu* button once to hear VoiceView read on-screen text, suggest usage hints, or describe where you are on the Home screen.
To use the Menu function, you need to press the *Menu* button twice. “Home, 2 of 12. Menu. Use left and right to move between items. Main menu contains top level choices such as Profiles, Home, Find, Live.”
Use the *Play/Pause* button to silence VoiceView momentarily. Once you move to another part of the screen, VoiceView will start speaking again. “Find 3 of 12.”
Interested in learning more about Fire TV accessibility features? Watch our video on turning VoiceView on and off and finding movies and TV shows using VoiceView.
For more how-to videos and information about accessibility, visit: amazon.com/accessibility.
Welcome to Fire TV. In this video, we walk you through how to find movies and TV shows using VoiceView on your Fire TV device.
VoiceView is the screen reader that speaks on-screen text out loud on Amazon devices. It’s designed for people who are blind or who have low vision, when browsing movies and TV shows, navigating menu options, and customizing settings.
As a reminder, to use VoiceView, press and hold the *Back* and *Menu* buttons on your *Alexa Voice Remote* for about two seconds and you will hear: “VoiceView Ready” indicating VoiceView is now running.
Pressing those buttons again will turn VoiceView off.
To learn more about the location of buttons and their functions, check out the video: Getting to know your Alexa Voice Remote for Fire TV devices.
On Fire TV, you can search for movies or TV shows by using Alexa with the microphone on your remote, or by pressing the buttons on your remote with the assistance of the VoiceView screen reader.
To use Alexa and the microphone on your remote to search for content...
Press and hold down the Voice button located at the top center of your Alexa Voice Remote. Once pressed, you will hear a chime and you can begin speaking. Release button once you've finished speaking and you'll hear another chime.
You can say things like:
“Play ‘Modern Love’”
“Show me documentaries”
“Show Dwayne Johnson movies”
“Open Prime Video”
Or even get more specific with things like “Play episode 5, season 2 of ‘Jack Ryan’.”
Alexa will display the results and you can use the navigation ring to scroll.
As you scroll, VoiceView speaks on-screen text out loud, such as app names. Press the Select button once the entertainment option you’d like to watch is spoken aloud.
You can use the Find function to locate specific movies, TV shows, or an actor’s collection of work. From the *Main Menu bar*, navigate right to *Find*, then navigate down and select *Search*. The on-screen keyboard will appear.
Use the *Navigation Ring* to locate characters within the on-screen keyboard by pressing *Up*, *Down*, *Left*, and *Right*. VoiceView speaks out each letter or character, as you search through the keyboard. Press the *Select* button in the center of the *Navigation Ring* to enter the letter or character.
After each letter or character is entered, Fire TV will update and display a list showing results that match the entered item.
Press the *Down* button on the *Navigation Ring* to scroll below the keyboard to access the list. Once you reach the list, VoiceView speaks each item, along with the list length. When VoiceView mentions the result you’re looking for, press the *Select* button. Note that the results of your query may invite you to download or purchase an app.
When you browse the results and select a specific movie or show, Fire TV will initially display a program detail screen, as well as other similar titles.
VoiceView will speak details like the title, user rating, IMDB rating, duration, year of release, closed captioning, and description.
You can hear these details spoken faster by pressing the *Fast Forward* button. If you missed a detail, or want to go back, you can do so by pressing the *Rewind* button.
While VoiceView is reading this list, Fire TV may also autoplay an excerpt from the program.
To prevent the overlap of audio between VoiceView and the excerpt, you can turn off the autoplay feature by going to Settings, Preferences, Featured Content, and turning off Video Autoplay, Audio Autoplay, or both.
VoiceView will read the title, ratings, and running time before describing the selected item, unless it's customized to read only certain information.
On your program detail page, use the *Up* or *Down* button on the *Navigation Ring* to move between the details mentioned.
If the program requires a purchase, VoiceView will let you know the cost. You may also be required to download the app to view the selection.
As you scroll further down, you will find additional content including similar movies or TV shows under *Customers Also Watched* and other programs that feature actors from the movie or show selected.
While your movie or show is playing, you have additional playback options. To access these options, pause the program, then press the *Menu* button twice.
A menu will appear with options like *Watch from Beginning*, *Subtitles*, *Audio* (including audio description on select content), and *Next Episode* for TV shows. You can scroll Up or Down between these options using the Navigation Ring.
Interested in learning more about Fire TV accessibility features? Take a look at our videos on Exploring advanced VoiceView features and customization and How to watch movies on Prime Video with Audio Description using VoiceView.
For more how-to videos and information about accessibility, visit: amazon.com/accessibility.
Welcome to Fire TV. In this video, we explain how to watch movies and TV shows with Audio Description on Prime Video using VoiceView on your Fire TV device.
VoiceView is the screen reader that speaks on-screen text out loud on Amazon devices. As a reminder, to turn on VoiceView, press and hold the *Back* and *Menu* buttons on your Alexa Voice Remote for about two seconds and you will hear “VoiceView Ready.” Pressing those buttons again will turn VoiceView off.
To learn more about the location of buttons and their functions, check out the video on Getting to know your Alexa Voice Remote for Fire TV.
When watching movies and TV shows, Audio Description can provide a more enhanced viewing experience. Audio Description narrates details about actions, characters, scene changes, on-screen text, and other visual content while a movie or TV show is playing.
It is intended for blind and low vision viewers, but audio description makes movies more enjoyable for anyone who might not be looking at the screen or who might benefit from additional context. Audio Description can be a default setting for movies and shows on Prime Video when Audio Description is available for that title. You can enable this while VoiceView is activated.
To set it up, go to the *Main Menu* bar. Go to *Settings* and navigate to *Accessibility*. Scroll down the list and select *Audio Description* and then toggle *“Prime Video– On/Off.”*
Note that Audio Description is also available on a growing set of services such as Netflix and Disney+. Check the video playback or audio settings on those streaming services to use Audio Description.
If you haven’t turned on audio description through Accessibility Settings from the Main Menu Bar, you can enable audio description on the Prime Video title you are currently watching.
First, pause the program you’re watching, then press the *Menu* button. If you have VoiceView enabled, you'll have to press the *Menu* button twice. A short list will appear on the bottom right side of the screen. Scroll to the top and select *Audio.*
Two boxes will appear on the lower left. Select the box under Audio languages titled with the current program language. If Audio Description is available for the program, it will be listed as “Language [Audio Description],” For example: English [Audio Description].
Scroll down to the Audio Description option, press *Select*, then push the *Play-Pause* button to resume your program, now with Audio Description.
It may take a few seconds for audio description to begin.
To turn Audio Description off, follow the same steps but choose the language (without the Audio Description tag) on the final step. For example: English.
Note that enabling Audio Description on a specific Prime Video title does not impact the general Audio Description preferences in Accessibility Settings.
As a reminder, these steps are for specific content on the Prime Video streaming service. Most of the other streaming and playback services have their own setup for using Audio Description with their content.
Interested in learning more about how to use VoiceView with your Fire TV? Take a look at our guidance on Exploring advanced VoiceView features and customization and How to find movies and TV shows using VoiceView.
For more how-to videos and information about accessibility, visit: amazon.com/accessibility.
Welcome to Fire TV. In this video, we walk you through using and customizing the Text Banner accessibility feature on your Fire TV device.
Text Banner is an assistive technology designed for customers who have a narrow field of vision, such as tunnel vision, or for those who prefer customizable onscreen text.
It displays a rectangular white box on the screen with the title of the currently focused item and related text.
Text Banner works with text and certain icons on Fire TV and other compatible apps, including Prime Video, making it easier for customers to enjoy movies, videos, and more. Font size, colors, location, and more are customizable.
Note that Text Banner will not show on unsupported apps. It will display again once you return to a compatible app.
To use Text Banner, go to Settings from the Main Menu bar. Select Accessibility and scroll down the list to Text Banner.
You can also quickly activate Text Banner by pressing and holding the *Rewind* and *Fast Forward* buttons at the same time for two seconds.
Once Text Banner is active, a short list of tips and tricks will pop-up. The Text Banner box will also appear on the bottom of your screen.
As you navigate the Home Screen, Text Banner will show content from the focused item, for example title of the section and program, as well as description.
To read through longer content in the Text Banner box, press the *Fast Forward* button. You can also press the *Rewind* button to go back and read previous content.
Even when Text Banner has been enabled, you can still hide it whenever you want by pressing and holding the *Play/Pause* button for about two seconds. Hold the Play/Pause button again to make the Text Banner box reappear.
You can customize the Text Banner font and box size, color, and positioning.
To change the appearance of the text, go to Text Banner settings and select Font Size and Color. Select Text and then Size to make the font smaller or larger. Select Color to customize both the text in the Text Banner box and the outline of the box.
Interested in learning more about Fire TV accessibility features? Watch our videos on using your Alexa Voice Remote and on using Screen Magnifier.
For more how-to videos and information about accessibility, visit: amazon.com/accessibility.
Setting up your Fire TV: Getting familiar with Screen Magnifier
In this video, we walk you through using Screen Magnifier on your Fire TV device.
Screen Magnifier is an assistive technology created for customers who have low vision. This feature can be used to magnify the screen up to 10 times as you navigate your Fire TV.
Note that this feature is for magnifying the controls and text on your Fire TV. Video content is not magnified by this feature, which turns off once playback starts.
To activate Screen Magnifier, go to *Settings* in the *Main Menu* bar …and select *Accessibility*.
From there, scroll down the list to *Screen Magnifier*.
As a shortcut, you can also hold the *Back* and *Fast Forward* buttons at the same time to turn Screen Magnifier on or off.
Once Screen Magnifier is turned on, a tutorial will appear with tips and details on button combinations to use this feature.
To zoom in on-screen with Screen Magnifier, press the *Menu* and *Play/Pause* buttons at the same time. You can quickly toggle this on and off by repeating this step.
As you navigate with Screen Magnifier enabled, each newly selected element will appear on the center of the screen.
To adjust magnification levels…
Press and hold the *Menu* button and then tap *Fast-Forward* to zoom in. Or press and hold the *Menu* button and tap *Rewind* to zoom out.
When Screen Magnifier is on, a rectangular box appears in the upper right hand corner. You can think of it as a mini-map of the screen.
A yellow block inside the box or mini-map displays where you are in the context of the entire screen, and how far zoomed in or zoomed out you are.
While holding the *Menu* button, use the *Navigation Ring* to move the magnified area *Up, Down, Left,* or *Right*.
After a few moments of inactivity with the Fire TV remote, the box will disappear, but Screen Magnifier will remain enabled until you turn it off.
You can use Screen Magnifier with the VoiceView screen reader to both see and hear where you’re navigating.
Note that if you’re using Screen Magnifier with VoiceView and you want to use the standard Menu function on the remote, you’ll need to triple press the *Menu* button.
Screen Magnifier is also compatible with the Text Banner accessibility feature on your Fire TV.
Interested in learning more about Fire TV accessibility features? Watch our video on using and customizing Text Banner.
For more how-to videos and information about accessibility, visit: amazon.com/accessibility.
Setting up your Fire TV: Getting familiar with using High Contrast Text
Welcome to Fire TV. In this video, we walk you through using High Contrast Text on your Fire TV device.
High Contrast Text is an experimental feature designed to make it easier to read text on your Fire TV. It changes most of the text on-screen to either black text with a white border or white text with a black border. This feature makes it easier to read text but not all text can be adjusted. Text within an image cannot be shown as high contrast.
To turn High Contrast Text on or off, go to Fire TV *Settings*, then *Accessibility*.
Scroll down the list to find *High Contrast Text*.
Then, press the *Select* button in the middle of the Navigation Ring.
Note that High Contrast Text is an experimental feature so it may not work everywhere.
If you're having trouble navigating your device or selecting items, try turning High Contrast Text off.
When High Contrast Text is on, each program button you navigate to will feature text that is highlighted with a border. This makes the text easier to read by improving the contrast.
Interested in learning more about Fire TV accessibility features? Watch our video Getting familiar with Screen Magnifier.
For more how-to videos and information about accessibility, visit: amazon.com/accessibility.
Welcome to Fire TV. In this video, we explain how to watch Prime Video movies or TV shows with Closed Captions on your Fire TV.
Closed Captions or Subtitles are the written depiction of what is being said and heard in a video. It is intended for people who are deaf or hard-of-hearing, or for anyone who might benefit from seeing what is being spoken and the sounds or actions in a movie or TV show. Closed Captions, or Subtitles, are synchronized to match the action in real time, allowing you to follow along and comprehend everything without sound.
To turn on Closed Captions, go to Fire TV *Settings*, then *Accessibility*, then choose *Closed Caption* and switch them from off to on.
This will activate Closed Captions for all movies or TV shows where the feature is available.
You can customize the font size, color, style and background of Closed Captions in Accessibility settings. However, your caption customizations will not work when using the High Contrast Text setting.
You can also turn on Closed Captions for specific streaming apps. Some apps may not have Closed Captions.
To turn on or off Closed Captions for Prime Video, click the *Menu* button once while your movie or show is playing. Scroll up to *Subtitles*. Select English CC to turn them on or off and click the back button to return to the feature. You can also select a specific font size and style from the list of options.
Interested in learning more about Fire TV accessibility features? Watch our videos on Using and customizing Text Banner and Getting familiar with Screen Magnifier.
For more how-to videos and information about accessibility, visit: amazon.com/accessibility.
Welcome to Fire TV. In this video, we walk you through using VoiceView to explore the content layout on your Fire TV device.
VoiceView is a screen reader that speaks on-screen text out loud on Amazon devices. It’s designed for people who are blind or who have low vision, when browsing movies and TV shows, navigating menu options, and customizing settings.
As a reminder, to use VoiceView, press and hold the Back and Menu buttons on your Alexa Voice Remote for about two seconds and you will hear “VoiceView Ready” indicating VoiceView is now running.
Pressing those buttons again for about two seconds will turn VoiceView off.
To learn more about the location of buttons and their functions, check out the video Getting to know your Alexa Voice Remote.
If you’re using VoiceView for the first time, it may be useful to go through the VoiceView tutorial for instructions on how to use the screen reader. The tutorial will automatically start the first time you turn Voice View on.
Once VoiceView is turned on, you will automatically land on the Home button in the Main Menu bar. The *Main Menu bar* is the main area to navigate to streaming apps, find content and adjust settings.
In the Main Menu Bar you can navigate Right and Left to select categories such as *Profile*, *Home*, *Find*, *Live*, and streaming apps such as Prime Video and Amazon Music. Fire TV *Settings* is to the far right on the Main Menu Bar.
Above the Main Menu Bar, is a carousel featuring movies and TV shows available on different streaming apps on different slides. As the slide changes, VoiceView gives a brief description of the content and says the order of the slides out loud.
You can get to these featured movies and TV shows by pressing Up on the Navigation Ring from the Main Menu bar.
Below the Main Menu bar are a variety of suggested movies and TV shows. It’s important to note that the content below the Main Menu Bar will change depending on what screen is currently selected in the Main Menu bar.
While on the Home screen, you can browse through categories such as: Recently Watched, Sponsored, Recently Used Apps, and Next Up For You.
As you continue to watch movies and TV shows on your Fire TV, your Home Screen will become more personalized. The suggested movies and shows below the Main Menu bar will vary depending on what you select.
Interested in learning other ways to set up your Fire TV? Take a look at our videos on Turning the VoiceView screen reader on and off and How to find movies and TV shows using VoiceView.
For more how-to videos and information about accessibility, visit: amazon.com/accessibility.
Welcome to Fire TV. In this video, we explain how to download apps and stream content using VoiceView on your Fire TV device.
VoiceView is the screen reader that speaks on-screen text out loud on Amazon devices. As a reminder, to turn on VoiceView, press and hold the *Back* and *Menu* buttons on your Alexa Voice Remote for about two seconds and you will hear “VoiceView Ready,” indicating VoiceView is now running.
Pressing those buttons again will turn VoiceView off.
To learn more about the location of buttons and their functions, check out the video, “Using Your Fire TV: Identifying your Fire TV Remote” on the different Alexa Voice Remotes for Fire TV devices.
To find additional apps and streaming services, go to the More Apps and Channels button on the Main Menu bar. To get there, press the *Home* button on your Alexa Voice Remote. That will take you to the Home button on the Main Menu bar. From there, scroll right to More Apps and Channels.
Once there, press *Select* to display a selection of applications to download, as well as ones you’ve already downloaded. If you can’t find the app you want to download, scroll down to the App Library box.
In the App Library Box, you will get the full list of applications currently installed on your Fire TV and many more not installed yet.
For example, to download the Prime Video app, scroll down to access the list of apps, then right until you hear Prime Video. Press *Select* to open the app’s detail page. VoiceView will read the app description.
When the detail page opens, you will automatically land on the Download button. Below the Download button is a row of Trailers and Screenshots featured in the app. Underneath that is a row of other popular apps that customers also bought. Further down are customer reviews.
Press *Select* and the app will begin downloading. This process should only take a few seconds. VoiceView will say the status of the download out loud. When the download is complete, VoiceView will say “Ready to launch.”
Press *Select* to open the app and log in or set up an account.
Other apps follow this same pattern for downloading and opening.
Interested in learning more about Fire TV accessibility features? Watch our videos on using VoiceView to explore your Fire TV layout and finding movies and TV shows with VoiceView.
For more how-to videos and information about accessibility, visit: amazon.com/accessibility.
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