Usability Test Demo by Steve Krug Steve Krug 2020-05-07 | This video shows an example of a complete usability test. I created it originally for readers of Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems. But it turns out that it's one of only a very few videos of a usability test freely available online. Hope you find it useful.
You say potato, I say focus group Steve Krug 2011-04-22 | There's one phenomenon you really should be prepared for when you introduce the idea of usability tests in your organization... Seriously. This really happens. All the time. See my blog post about this at sensible.com/you-say-potato-i-say-focus-group
